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LumafieldLumafieldSan Francisco, CA

IT & Security Administrator

This hands-on administrator supports employee IT operations, endpoint and identity infrastructure, enterprise systems, server environments, and workplace technology. The role requires 3+ years of IT administration or support experience across macOS, Windows, and Linux, with security and compliance knowledge.

Salary not listed
On-site3+ YOEIT Support

About the role

Responsibilities

  • Provide day-to-day IT support for employees across all Lumafield offices, troubleshooting hardware, software, networking, and workplace technology issues for technical and non-technical users.
  • Manage the complete lifecycle of company devices, including procurement, provisioning, MDM enrollment, software deployment, inventory management, lifecycle replacement, and secure retirement.
  • Administer core IT and business systems, including Google Workspace, Rippling, MDM platforms, and other SaaS applications.
  • Manage user identities, access requests, permissions, and lifecycle processes.
  • Maintain endpoint security, patch management, and security tooling, including SentinelOne and Vanta.
  • Support compliance initiatives across SOC 2, ISO 27001, and ITAR by implementing technical controls, maintaining documentation, and collecting audit evidence.
  • Manage the lifecycle of an enterprise server rack, including network management, switch configuration, and building and deploying physical servers.
  • Configure, maintain, and troubleshoot AV and conference room technology, including Neat devices and presentation equipment.
  • Improve IT systems and processes by automating manual work, improving reliability, and enhancing the employee experience.

Requirements

  • 3+ years of experience in IT systems administration, endpoint management, or IT support.
  • Experience supporting macOS, Windows, and Linux environments.
  • Experience administering enterprise SaaS platforms and endpoint management solutions.
  • Working knowledge of identity and access management, including SSO, MFA, and user lifecycle management.
  • Experience troubleshooting hardware, operating systems, networking, authentication, and SaaS applications.
  • Strong organization, attention to detail, proactive problem-solving, and continuous-improvement mindset.
  • Excellent communication and interpersonal skills for supporting technical and non-technical employees.

Nice-to-Haves

  • Experience with MDM platforms such as Kandji, Jamf, or similar tools.
  • Familiarity with Rippling, Vanta, SentinelOne, or similar IT and security platforms.
  • Experience with Docker, GitHub, OPNsense, UniFi, or Tailscale.
  • Experience supporting Google Workspace, Slack, Zoom, Neat, and other workplace collaboration tools.
  • Experience supporting SOC 2, ISO 27001, ITAR, or CMMC programs.
  • Familiarity with AWS or other cloud infrastructure.
  • A portfolio, blog, GitHub repository, or other work samples.

Skills

macOSWindowsLinuxGoogle WorkspaceMDMidentity and access managementSSOMFANetworkingsentinelonevantaSOC 2ISO 27001itarAWS

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