The Opportunity
At Postman, the Customer Education team supports customers through learning programs. The Technical Trainer leads customer workshops and training for enterprise customers both on-site and virtually, managing design and delivery enhancements.
What You’ll Do
- Design and deliver trainings that help customers understand how to use Postman effectively
- Develop training materials, such as demos and in-product exercises that help customers and internal teams understand how to use Postman at all levels
- Work closely with other teams, including product, customer success, sales, and customer support, to ensure that training programs align with product updates and customer needs
- Help develop internal tooling to support interactive training sessions
- Keep up-to-date with product updates and new features to ensure training programs reflect the most current information
About You
- 6 years minimum experience in enterprise training
- 3 years minimum experience with APIs and/or software development (NodeJS experience is preferred)
- Extensive experience using Postman is a plus
- Ability to travel up to 50% of the time
- Consistent track record of successfully handling stakeholder relationships
- Highly organized, with proven ability to work autonomously and run multiple projects at one time
- Plus: speaks at least one other language than English (Spanish is preferred)
Compensation: Base salary $120,000-160,000 plus equity.