Senior Product Manager, Patient Growth

What you'll do

• Own full-funnel strategy: Define and execute the product strategy for patient acquisition, activation, and re-engagement, creating a predictable growth engine and sustainable month-over-month win-back motions.
• Unlock new growth channels: Invent and scale entirely new funnels to reach prospective patients, ensuring they clearly understand Pomelo's value and care model by the time they complete enrollment.
• Lead cross-functional delivery: Rally a team of engineers, marketers, clinical operations staff, and data scientists through rapid MVP iterations and bold product reimaginings.
• Partner with Marketing: Collaborate closely with Marketing to refine patient-facing messaging, finding the best ways to tell prospective patients about the value and impact of Pomelo.
• Experiment with applied AI & ops: Test innovative approaches, including applied AI and human operational processes, to reach, enroll, and keep patients connected to care more effectively.
• Drive data-informed insights: Dig into enrollment and engagement data, uncover hidden signals, establish core metrics, and act as the C-suite's go-to expert on top-of-funnel growth mechanics.

Who you are

• 4+ years in consumer products with a proven track record owning full growth funnels end-to-end (acquisition, activation, conversion, and retention) for digital products.
• A full-funnel growth thinker, equally comfortable inventing new ways for people to find a product and engineering how they convert and stick.
• Fluent in data. You reach for the numbers before your instincts, run your own analysis instead of waiting on a dashboard, and know the difference between a metric that moved and a bet that worked.
• Thrive in ambiguity with a bias for action. A first-principles thinker who creates structure and clarity in a brand-new problem space and makes confident calls with incomplete information.
• A master of scrappy execution: you launch an MVP fast and iterate toward a bigger vision, rather than waiting for the perfect plan.
• Strong product and design sense, with a genuine passion for building consumer-grade experiences that people love.
• Exceptional communicator and collaborator who can rally a cross-functional team and manage stakeholders from the C-suite to the front lines of care.
• Energized by hard healthcare problems and building for underserved patient populations.

Nice-to-haves

• Experience with products that bridge digital experiences and human-delivered services, and/or products that are free for the end-consumer.
• Experience building products powered by LLMs or voice agents.
• Experience being held to revenue goals.
• Strong SQL skills.
• Experience in healthcare technology, particularly in outreach and acquisition.
• A background in product or lifecycle marketing.

Benefits

• Comprehensive Health, Dental, and Vision coverage for employees and their families
• High deductible Health Plans with Health Savings Account (HSA) options
• Flexible Spending Account (FSA)
• Equity grant participation
• 401(k) program
• Competitive vacation policy
• 16 weeks paid parental leave
• Fully remote work flexibility (within the US)

Compensation

The expected base salary range offered for this role is $180,000-$210,000. This role is also eligible for equity, giving you an ownership stake in Pomelo’s mission. Actual compensation may vary based on relevant experience, skills, competencies, and certifications.