Consultant, Payroll Operations

Key Responsibilities

• Own the payroll cycle end to end for a portfolio of clients, including coordinating new hires, terminations, compensation changes, bonuses, commissions, reimbursements, deductions, implementations, provider transitions, data migration, parallel testing, reconciliation, and multi-state tax registrations and compliance.
• Administer employee benefits and HR operations, including health, dental, vision, and 401(k) programs; broker and provider coordination; renewals; open enrollment; onboarding; offboarding; and employee changes across HRIS and payroll systems.
• Serve as the client’s operational partner across payroll, benefits, and HR.
• Translate client needs into accurate, scalable processes and communicate issues and next steps clearly.
• Maintain documentation and improve workflows, controls, standardized processes, implementation playbooks, and the client experience.

Requirements

• 2–4+ years of experience in payroll administration, payroll operations, HR operations, benefits administration, or a related field.
• End-to-end payroll processing experience.
• Working knowledge of federal, state, and local payroll taxes, including multi-state registrations, compliance, and employees across jurisdictions.
• Experience implementing or supporting payroll and HRIS platforms such as Rippling, Gusto, ADP, Paychex, or similar systems.
• Experience transitioning companies between payroll providers.
• Benefits administration experience, including health insurance and 401(k) plans.
• Experience managing onboarding, offboarding, deductions, employer contributions, and employee data across systems.
• Strong attention to detail, problem-solving, research, prioritization, and independent judgment.
• Clear communication skills and discretion when handling sensitive employee, payroll, and benefits data.

Compensation and Benefits

• Base pay range: $65,600–$88,800 in Nashville.
• Full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits.
• Flexible vacation and time-off policy.
• Federal holidays observed.
• Competitive benefits package, including wellness benefits.
• Parental leave with 100% pay for 12 weeks.
• 401(k) plan.