AI Sales Engineer

Responsibilities

• Discovery, Demos & Onboarding: Join sales calls, understand investor workflows, run tailored demos, and configure Raylu so customers see value quickly in trials and onboarding.
• Usage, Metrics & Engagement: Set up dashboards, track product usage, and proactively reach out when engagement drops or when customers need guidance on AI features and best practices.
• AI Product Expertise & Feedback: Master Raylu and its AI/LLM capabilities, including prompt and workflow design. Turn customer feedback into clear product requirements that influence our roadmap.
• Growth & Expansion: Support renewals and expansions by quantifying value delivered and uncovering new AI use cases and teams to roll out Raylu to.
• Foundation Building: Help build the GTM / customer function from 0 to 1 - playbooks, processes, and operational frameworks - working closely with Partnerships, Sales, and Product.

Who You Are

Experience: 2–5 years in: sales engineering, customer success/account management at a hyper-growth B2B startup, or finance (PE/VC), consulting, or similar.

Mindset & Skills:

• Customer-centric with strong product sense: quickly understand investor workflows and translate needs into clear requirements.
• Comfortable with AI/LLMs: excited to learn tools, refine prompts, and become a product expert at the technical–business intersection.
• Scrappy and action-oriented: structure ambiguous problems, juggle multiple accounts, and move fast in a startup environment.
• Excellent communicator and relationship builder with executives, managers, and analysts.
• Revenue-minded: comfortable discussing expansion and contracts while always prioritizing customer value.

Nice to Have:

• Prior experience building CS or Sales Engineering motions from 0 to 1.
• Deep interest in startups, funding, and private market investing workflows.

Compensation

• $140K - $190K salary
• $50K-100K equivalent in new hire equity (4 year vest)

Benefits

• Generous health, dental, and vision insurance
• 401k with 3% automatic contribution (no vesting)
• Paid Lunches
• Wellness and Citi Bike benefit