Accounts Receivable Manager

Responsibilities

• Build, develop, and lead a team supporting global billing and collections deliverables.
• Participate in building scalable processes to support global growth.
• Execute internal control documentation and sign-off procedures.
• Enhance and maintain policies and procedural documentation.
• Improve end-to-end input processes to enable scale and productivity.
• Develop, manage, and improve process metrics using automation, lean practices, and process optimization.
• Escalate collection issues to relevant stakeholders when necessary.
• Build trusted partnerships with leaders across Stripe and communicate the value of the Billing and Collections function.
• Create global best-practice documentation and facilitate knowledge sharing.
• Foster a culture consistent with Stripe Operating and Leadership Principles.
• Provide feedback on process health and performance, identify and remediate errors, and deliver scale over time.
• Partner with global process owners and functional leaders to improve performance across multiple workflows.
• Lead cross-functional projects and reporting that drive performance improvement, visibility, and automation throughout financial services.
• Drive operational delivery and process improvement while mitigating risk and balancing efficiency with user impact.
• Identify gaps in systems, policies, and strategies and recommend enhancements to mitigate risks.

Requirements

• 15+ years of experience, including 3+ years managing operational teams handling high-volume, complex workflows.
• Knowledge of key business financial metrics, reporting inputs, and stakeholder communication of key performance indicators.
• Advanced finance operations experience leading large operational processes.
• Ability to set goals and financial plans and influence leaders across the organization.
• Experience leading teams in a multi-location, multicultural, dynamic business environment.
• A.A. or B.S. degree in Accounting or Finance.
• Fluency in US GAAP.
• Excellent written and verbal communication, organizational, problem-solving, analytical, and independent decision-making skills.
• Strong knowledge of Google Workspace, Salesforce, and Microsoft Office.
• Experience analyzing contracts and large data sets.
• Experience partnering cross-functionally and delivering high-impact initiatives.
• Experience delivering weekly and monthly business metrics and reporting.

Preferred Qualifications

• Strong understanding of finance processes, including accounts receivable and SOX controls.
• Strong operational background, including new process launches and service delivery in a high-growth technology company.
• Experience communicating with technical and non-technical audiences at the senior leadership level.
• Proficiency in organizing and analyzing data, performing root-cause analysis, challenging assumptions, making fact-based decisions, and evaluating outcomes.