Account Development Executive (Miami, FL)

Responsibilities

• Upsell smaller customers and manage end-to-end upsell pipeline; meet or exceed quotas.
• Identify efficiencies and creative ways to scale upsell processes.
• Run pilots and tests for different product lines.
• Partner with product teams to reduce friction in upsell.
• Propose strategies to improve effectiveness for smallest customers.
• Provide expert-level support on product offerings, health insurance, compliance, taxes.
• Display professionalism and compassion with accounts.

Qualifications

• Minimum 2 years work experience; 1 year client-facing preferred; ideally knowledgeable in selling to small businesses.
• B2B software/SaaS and Salesforce experience a plus.
• Excellent organizational, written, and verbal communication skills.
• Strong attention to detail, manage competing priorities, multi-task.
• Team player, resourceful, adaptable.
• Proven track record of meeting/exceeding goals.
• Driven self-starter, quick to acclimate.
• Passionate about sales and relationship-focused engagements.
• Excellent interpersonal skills, purposeful listening.
• Simplify complicated topics.
• Overachiever, proactive, creative in fast-paced environment.
• Enjoys entrepreneurial settings.

Compensation

• Base wage: $83,700.
• On-Target Earnings (OTE) including incentives: $157,300.