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OpenAIOpenAI

Account Director

The Account Director will manage strategic enterprise accounts in Tokyo, lead complex AI sales cycles through deployment, and own consumption revenue targets. The role requires 7+ years of SaaS or PaaS sales experience, executive relationship management, technical communication, and fluency in Japanese and English.

About the job

Responsibilities

  • Manage approximately a dozen key accounts, developing and executing comprehensive account plans.
  • Lead enterprise prospects from consideration through successful deployment.
  • Partner with solutions and research engineering teams to build and execute complex customer programs and projects.
  • Own and forecast a consumption revenue target.
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
  • Monitor the industry landscape, including people, competitors, and partners, to inform product roadmaps and corporate strategies.
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
  • Support recruiting and onboarding teammates.
  • Support company culture development.
  • Lead high-visibility customer events, including customer advisory boards, conferences, and product launches.

Requirements

  • 7+ years selling platform-as-a-service and/or software-as-a-service.
  • History of achieving revenue targets exceeding $1M per year for more than 3 years.
  • Experience designing and executing complex deal strategies.
  • Experience supporting the growth of fast-growing, high-performance companies.
  • Experience working directly with C-level executives.
  • Ability to communicate technical concepts to customers and internal stakeholders.
  • Experience gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.
  • Proficiency in both Japanese and English.
  • Customer-centric approach and strong executive relationship-building skills.
  • Passion for or deep curiosity about artificial intelligence.
  • Strategic thinking and go-to-market expertise.
  • Ability to build systems and processes in an evolving organization.

Compensation and Benefits

  • Hybrid work model with three days per week in the office.
  • Relocation assistance is available to new employees.

Skills

Artificial Intelligence, SaaS, Paas, Account Planning, Enterprise Sales, Complex Deal Strategy, Revenue Forecasting, Market Intelligence

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