Skip to content
RSARSAUnited States

Manager, CRM Applications

Leads the Salesforce and HubSpot ecosystem, CRM roadmap, governance, operations, and team development while partnering with Sales, Marketing, Services, and Operations. Requires deep Salesforce expertise, enterprise integration experience, and at least eight years supporting CRM platforms.

150k – 165k/yr
Remote8+ YOERevenue Operations

About the role

Responsibilities

  • Lead and develop the CRM team through coaching, mentoring, and people management.
  • Own the CRM application portfolio, including strategic direction, governance, and operational excellence for Salesforce and HubSpot.
  • Partner with leaders across Sales, Marketing, Global Services, and Operations to translate business needs into scalable technology solutions.
  • Modernize CRM capabilities, improve business processes and adoption, and leverage automation, AI, analytics, and emerging technologies.
  • Lead cross-functional initiatives while balancing changing priorities, competing demands, governance, and execution speed.
  • Establish performance metrics, drive continuous improvement, manage vendors, and maintain security, risk, and data governance compliance.
  • Develop and manage the CRM product roadmap based on business value, user feedback, technical strategy, and organizational priorities.
  • Lead user adoption, training, and change-management initiatives.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
  • 8+ years of experience supporting enterprise CRM platforms.
  • 3+ years of people leadership experience within an IT organization.
  • Deep expertise in Salesforce platform capabilities, architecture, administration, governance, and best practices.
  • Experience supporting HubSpot or comparable marketing automation platforms.
  • Understanding of enterprise application ecosystems and Salesforce integrations with ERP, CPQ, marketing automation, customer support, identity management, and data platforms.
  • Experience leading CRM implementations, enhancements, and cross-functional initiatives involving integrated enterprise systems.
  • Experience driving digital transformation, process modernization, automation, and AI-enabled CRM capabilities.
  • Strong business partnership, stakeholder influence, and technology-solution translation skills.
  • Ability to work effectively in a fast-paced environment with shifting priorities.
  • Experience supporting global organizations across multiple regions and business functions.

Nice-to-haves

  • Salesforce certifications, such as Administrator, Platform App Builder, or Advanced Administrator.
  • Experience with enterprise integration platforms, APIs, middleware, and event-driven architectures.
  • Experience with DevOps, CI/CD, Salesforce release management, and application lifecycle management.
  • Experience with Customer Data Platforms, AI copilots, or predictive analytics.
  • Experience leading CRM platform migrations or consolidations.

Compensation and Benefits

  • Pay range: $150,000–$165,000 annually.
  • Eligible full-time, non-Sales US employees may receive annual discretionary bonuses based on prior-year company performance.
  • Benefits include flexible paid time off, health, disability, and life insurance, and a 401(k) retirement plan with company matching contributions.

Skills

SalesforceHubSpotCRMERPCPQMarketing AutomationAPIsmiddlewareDevOpsCI/CDsalesforce release managementcustomer data platformsAIpredictive analyticsData Governance

Similar roles

Revenue Operations jobs
Clickhouse

Senior Analyst, Revenue Operations

ClickhouseUnited States

Own revenue planning and operational analytics across headcount, expenses, compensation plans, forecasting, and GTM reporting. The role requires 5+ years of relevant experience, strong financial modeling and SQL skills, and a quantitative bachelor’s degree.

150k – 200k/yrRemote5+ YOERevenue Operations
Mach9

Revenue Operations Lead

Mach9San Francisco, CA

Build and own the systems, processes, billing operations, forecasting, GTM technology, and compensation programs that power a growing AI company's commercial engine. The role requires 4–7+ years in revenue, sales, or business operations and strong analytical and cross-functional change-management skills.

150k – 190k/yrOn-site7+ YOERevenue Operations
Snowflake

Sr. Demand Generation Manager, SEM - Observability

SnowflakeMenlo Park, CA

Own Marketo administration, demand generation strategy, and multi-channel campaign execution (webinars, email nurture, PPC, events) to drive pipeline growth for Snowflake's Observe observability platform. Requires 5+ years Marketo Admin experience, Architect certification, strong Salesforce knowledge, and data-driven optimization skills.

150k – 196k/yrHybrid5+ YOERevenue Operations
Crux

Revenue Strategy & Insights Lead

CruxWashington, DC

Lead revenue strategy and insights for a clean energy capital platform by mapping the full GTM funnel across tax credits, debt, and investments; diagnose bottlenecks with data; design process and tooling improvements in partnership with BizOps/Product; and embed with commercial teams to drive faster deal velocity in a high-growth environment. Requires 5-10 years in finance, consulting, or operating roles with strong cross-functional influence.

150k – 250k/yrRemote5+ YOERevenue Operations
Pindrop

GTM Strategic Finance Manager

PindropUnited States

Serve as strategic advisor to Sales, Marketing, CS, Partnerships, RevOps on GTM investments, performance, and scaling. Own financial models, pipeline/marketing ROI, customer economics, forecasting, and AI-enabled reporting infrastructure for a high-growth B2B SaaS company.

150k – 170k/yrRemote7+ YOERevenue Operations