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InstacartInstacartUnited States

Senior Revenue Operations Manager - Eversight

Build and own end-to-end revenue operations for Eversight's Sales and Customer Success organizations, including forecasting, dashboards, process improvement, and AI-driven automation. The role requires a bachelor's degree and 7+ years of SaaS revenue or sales operations experience.

142k – 180k/yr
Remote7+ YOERevenue Operations

About the role

Responsibilities

  • Build and run end-to-end revenue operations across Sales and Customer Success for CPG and Retail.
  • Standardize reporting and forecasting models for pipeline, renewals, and customer health.
  • Build and drive adoption of dashboards tracking pipeline, renewal rate, expansion, and churn risk.
  • Identify and resolve operational gaps tied to forecast accuracy, data integrity, and process efficiency.
  • Build and ship AI tools, agents, and workflow automations to reduce manual reporting and data cleanup.
  • Build trusted operational relationships across commercial and cross-functional teams.
  • Create process documentation and standardized frameworks.
  • Analyze and interpret complex data sets to deliver actionable insights.
  • Present findings to leadership and align stakeholders toward shared goals.
  • Identify challenges, prioritize solutions, and execute improvements independently.

Requirements

  • Bachelor's degree in Business, Analytics, Statistics, or a related field.
  • 7+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS company.
  • Experience with CPG, Retail, or trade promotion/pricing analytics is highly preferred.
  • Fluency with AI tools, agents, and workflow automations.
  • Experience with SQL and Tableau.
  • Exceptional verbal and written communication skills.
  • Ability to work cross-functionally and independently in a fast-paced environment.

Nice-to-haves

  • MBA.
  • Working knowledge of Salesforce and Planhat or a comparable customer-success platform.
  • Understanding of CPG trade promotion, pricing, and revenue growth management.
  • Understanding of the Retail Merchandising landscape.

Compensation and Benefits

  • Competitive compensation and benefits.
  • Base pay varies by permanent US work location:
    • CA, NY, CT, NJ: $170,000–$179,500 USD
    • WA: $163,000–$172,000 USD
    • OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $156,000–$164,500 USD
    • All other states: $142,000–$150,000 USD
  • Eligible for a new-hire equity grant and annual refresh grants.

Skills

SQLTableauSalesforceplanhatAI ToolsWorkflow AutomationData AnalysisForecastingRevenue OperationsSales Operationscustomer success platforms
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