Senior Client Account Manager, Large Customer Sales
As a Senior Client Account Manager for the Pharma vertical, you will collaborate with Client Partners to manage and deepen relationships with advertising partners, execute campaigns, and drive revenue growth. You will also educate brands and agencies on Reddit's value proposition and best practices.
About the job
Responsibilities:
- Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
- Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
- Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
- Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
- Educate brands and media agencies, effectively communicate value proposition and best practices
- Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
- Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
- Proactively seek and represent client needs and asks to cross-functional stakeholders
- Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
- Proactively and continually identify areas of improvement
- Mentor and train other team members.
Required Qualifications:
- 8+ years of experience in advertising sales and account management, Pharma client experience preferred
- Strong understanding of customer marketing funnel and traditional marketing ecosystem
- Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
- Tenacious and entrepreneurial approach to working through product, process, and client challenges
- Experience cultivating strong relationships with external partners
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced and unstructured work environment
- High attention to detail
- Proficiency in Excel preferred
- BA / BS degree or equivalent work experience
Benefits:
- Comprehensive Health benefits
- 401k Matching
- Workspace benefits for your home office
- Personal & Professional development funds
- Family Planning Support
- Flexible Vacation (please use them!) & Reddit Global Days Off
- 4+ months paid Parental Leave
- Paid Volunteer time off
Skills
Advertising Sales, Account Management, Digital Measurement, Mobile Measurement Partners, Excel, Campaign Management, Client Relationship Management, Media Planning, Ad Operations, Client Feedback
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