Business Operations
Drive execution across Delivery, Finance, Product, and GTM by unblocking revenue, operationalizing plans, and running company cadences. Requires 1-4 years in consulting, ops, or finance plus top-school degree and data fluency.
About the job
What You'll Do
- Unblock Revenue: Partner with delivery teams to identify, prioritize, and manage the blockers standing between us and our revenue potential. Support the blocker process end-to-end — from surfacing issues to driving them to resolution with named owners and dates.
- Operationalize Plans: Work with Finance to translate forecasts and growth levers into operational reality. Connect the financial plan to what teams are actually executing against, and flag gaps early.
- Drive Product Velocity: Translate delivery blockers into clear, well-scoped product requirements, and program manage product teams to ensure timely delivery. You're accountable for making sure the most commercially important work ships on time.
- Run the Operating Cadence: Support the company's business review rhythm — monthly business reviews, weekly execution check-ins, and the dashboards and trackers that keep leadership informed and teams accountable.
- Shape Company Strategy: Work on initiatives that help shape and improve Mercor’s market positioning across offerings, product functionality, business lines, and talent.
- Special Projects: Take on a wide range of high-priority projects across GTM, Finance, and Operations as the business needs.
What We're Looking For
- 1-4 years of experience in top-tier consulting, business operations, strategic finance, banking / private equity, or as a founder.
- A degree from a top school.
- Proficiency with data analytics and BI tools; you should be comfortable pulling and pressure-testing your own numbers.
- Strong ability to partner with cross-functional stakeholders: this role requires engaging constructively with the entire business, from delivery teams to product to leadership.
- Experience constructing metrics, KPIs, operating rhythms, and the processes that make organizations run well.
- Comfort operating in ambiguity and driving outcomes without formal authority.
Bonus Points
- Experience at a high-growth startup or in a role where you built operating cadences from scratch.
- Familiarity with program management tooling (e.g., Linear) and Gantt-based roadmapping.
Benefits
- $15K relocation bonus (for moving to the Bay Area)
- $10K housing bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- Free Equinox membership
- Monthly laundry reimbursement
- Monthly personal wellness reimbursement
- Health, Dental, Vision insurance
- 401(k) with company match
Skills
Data Analytics, BI Tools, KPIs, Metrics Construction, Program Management, Cross-Functional Collaboration, Operating Rhythms, Strategic Finance, Business Reviews, Dashboarding
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