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IdmeIdmeMcLean, VA

Staff Product Manager, Wallet Authentication

Owns the Wallet Authentication platform, managing full lifecycle of authentication flows, API/agent auth, fraud prevention, and wallet recovery for 100M+ users. Requires 7+ years PM experience with 3+ in auth/identity/security, deep protocol knowledge, and technical acumen.

215k – 253k
On-site7+ YOEProduct Management

About the role

Key Responsibilities

  • Platform Strategy: Define and own the roadmap for authentication flows, fraud prevention, wallet recovery, email lifecycle management, and machine-to-machine authentication.
  • Authentication Flows: Own first-factor and second-factor authentication including passwordless, passkeys, silent network authentication, and identifier-based flows. Drive pass-rate improvements while reducing friction across the member experience.
  • API and Agent Authentication: Define requirements for secure, scalable authentication for API consumers and AI agents. Own the product surface that enables third-party and agentic integrations to authenticate against ID.me's identity platform.
  • Fraud Prevention: Translate threat intelligence into product requirements. Own credential stuffing mitigation, real-time risk signals, wallet suspension policies, and fraud rule governance.
  • Wallet Recovery: Define the product vision for automated wallet recovery. Current recovery is fully manual. Automation here has direct, measurable impact on member experience and operational cost.
  • Stakeholder Management: Align Engineering, Security, Member Support, and GTM. Communicate trade-offs and decisions clearly to executives, including the CEO.
  • Data-Driven Execution: Define and monitor core metrics including first-factor pass rate, MFA adoption, wallet recovery resolution rate, and support ticket deflection.

Qualifications

  • 7+ years of product management experience, with at least 3 years owning authentication, identity, or security platform products.
  • Deep working knowledge of modern authentication protocols: OAuth 2.0, OpenID Connect, FIDO2/WebAuthn, SAML, TOTP.
  • Experience with API authentication patterns (API keys, OAuth client credentials, mTLS), and with authentication for AI agents, MCP servers, or other autonomous systems.
  • Proven ability to ship in environments with security and compliance dependencies.
  • Strong technical acumen. Able to lead architectural discussions with Principal Engineers.
  • Excellent communication and stakeholder management skills; experience working across platform and apps teams.
  • Experience using data to drive prioritization and measure impact.
  • Familiarity with identity assurance frameworks (NIST 800-63-4 AAL/IAL) preferred.
  • Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience.

Key Success Metrics

  • First-factor and second-factor pass rates
  • Wallet recovery resolution rate (automated vs. manual)
  • Support ticket volume reduction tied to authentication and wallet recovery
  • Fraud-related wallet suspension rate and false positive reinstatement rate
  • API and agent authentication adoption and reliability

Skills

Oauth 2.0Openid ConnectFido2/WebauthnSAMLTotpApi KeysOauth Client CredentialsMtlsNist 800-63-4Passkeys

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