Product Analytics
Own product and customer analytics across financial product experiences, turning behavioral data and customer feedback into roadmap recommendations and business decisions. The role requires 4–8 years of analytics experience, advanced SQL, strong analytical judgment, and daily fluency with AI-powered tools.
About the job
Responsibilities
- Own product analytics end-to-end, defining meaningful metrics and connecting signals across products.
- Analyze customer behavior across engagement, satisfaction, and outcomes to inform the product roadmap.
- Use AI-powered tools such as Cursor, Claude, and agents to accelerate analysis and automate workflows.
- Translate transcripts, surveys, and customer feedback into product insights with customer experience, research, and product partners.
- Present insights and recommendations to senior leadership to influence business direction.
Requirements
- 4–8 years of professional experience in product or customer analytics.
- Proven ability to use quantitative analysis to drive product or business changes in a fast-paced environment.
- Experience with product analytics and customer measurement.
- Advanced SQL skills and the ability to independently analyze complex datasets.
- Strong AI fluency, including daily use of Cursor, Claude, or similar tools to build and automate.
- Strong analytical thinking, problem-solving, and ability to turn ambiguous questions into clear insights.
- Intellectual curiosity and ability to investigate underlying causes, not just outcomes.
- Ownership mentality and bias toward action.
Nice-to-haves
- Experience with AI or chat products.
- Fintech experience.
Compensation & Benefits
- Competitive base salary, stock options, and health benefits from day one.
- 401(k) plan with company match.
- Remote-friendly role in the US.
- Flexible time off and growth opportunities.
Skills
SQL, Product Analytics, Customer Analytics, Quantitative Analysis, AI Tools, Cursor, Claude, Data Analysis, Customer Measurement, Product Metrics
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