Product & Commercial Lead
Leads customer relationships and deployments for AI-native insurance platform, mapping workflows, prototyping solutions with engineers/designers, and driving product improvements for measurable business impact. Requires 5+ years in product/consulting roles with technical acumen.
About the job
What You’ll Do
- Own the customer relationship from kickoff through deployment and beyond. Act as the point of accountability and a trusted partner in delivering measurable business value.
- Lead discovery and workflow mapping to understand org structures, pinpoint pain, and identify the highest-leverage opportunities for automation and AI transformation.
- Drive execution in partnership with engineering and design - translating insights into high-impact product features and platform improvements.
- Get in the weeds to ensure quality. Test edge cases, debug issues, and push the product forward with urgency and precision.
- Run tight deployments by managing timelines, unblocking bottlenecks, and influencing customer stakeholders to ensure successful outcomes.
- Bridge product and market by identifying repeatable patterns, surfacing opportunities for AI-native features, and shaping the evolution of our platform.
You Could Be a Great Fit If You...
- Have 5+ years of experience in roles like product manager, consultant, investor, founder, or engagement lead.
- Bring strong technical acumen and can reason through complex systems and data.
- Communicate clearly and build trust across technical and non-technical stakeholders.
- Know how to align teams around a vision and drive execution without waiting for perfect inputs.
- Are relentlessly curious – you learn fast, ask thoughtful questions, and dive deep when it matters.
- Care about solving real business problems and turning customer pain into product features.
Bonus
- Experience with APIs, internal tools, or complex enterprise workflows
- Background in insurance, finance, or regulated industries
- Ability to write SQL or work with large datasets
Benefits
- Competitive salary and equity, with 10 year exercise window for stock options
- Remote-first culture built on trust, autonomy, and high performance
- Team offsites for all of us to bond
- Take what you need vacation policy
- Top notch health, dental, and vision insurance subsidized by us
Skills
APIs, SQL, Internal Tools, Enterprise Workflows, AI Automation, Product Features, Data Systems
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