Technical Program Manager, Applied API & Product
Drive complex, large-scale technical programs for ChatGPT, OpenAI API, and related platforms. Partner with product, engineering, and design teams to translate vision into execution plans, influence architecture, manage cross-functional delivery, and advocate for developers and users.
About the job
Responsibilities
- Collaborate with product, engineering, and design to shape roadmaps, technical strategies, and long-term platform direction.
- Translate product vision into clear, scalable technical execution plans, balancing short-term delivery with long-term platform evolution.
- Lead end-to-end execution of cross-functional product and platform programs—from planning through launch and iteration.
- Own timelines, milestones, dependency management, risk mitigation, and accountability across teams.
- Partner with engineering teams to influence architectural decisions and interface definitions for public and internal APIs.
- Understand full-stack systems across client (web, mobile) and server (API, back-end) surfaces to ensure holistic and performant solutions.
- Serve as a central coordination point across product, design, engineering, legal, policy, and go-to-market stakeholders.
- Ensure alignment on priorities and unblock teams through structured execution and consistent communication.
- Deliver crisp and clear updates to technical and executive stakeholders on program health, risks, and tradeoffs.
- Influence product and leadership decisions by representing developer and customer perspectives grounded in deep context.
- Identify systemic inefficiencies and propose new tools or processes to improve product delivery and cross-team velocity.
- Leverage data and AI-powered internal tooling to track progress, surface gaps, and optimize product and developer experiences.
Requirements
- 10–15+ years of experience driving high-impact technical programs in product and platform domains.
- Strong technical acumen across front-end/client technologies, API development, and scalable systems architecture.
- Successfully delivered developer-facing tools or platforms and can advocate for the end-user and developer experience.
- Excellent program management discipline—comfortable managing multiple concurrent efforts, leading complex execution, and bringing clarity to ambiguity.
- Product intuition and can connect user needs to technical tradeoffs and platform decisions.
- Highly structured and empathetic communicator who fosters alignment and moves cross-functional teams forward.
- Curious, hands-on, and thrive in a fast-moving environment with high trust and high standards.
Nice-to-Haves
- Experience with AI-powered tools and internal tooling for tracking and optimization.
Skills
API Development, Frontend Technologies, Scalable Systems Architecture, Program Management, Roadmapping, Cross-Functional Leadership, Technical Strategy, Stakeholder Communication, Risk Mitigation, Developer Advocacy
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