Implementation Project Manager - 340b

Key Responsibilities

Project Leadership & 340B Customer Delivery

• Lead full-cycle implementation projects – from kickoff through go-live and stabilization – across health systems, with a focus on 340B program environments.
• Build and manage detailed project plans inclusive of 340B-specific workflows, compliance checkpoints, and audit-readiness considerations.
• Facilitate cross-functional meetings with pharmacy leadership, 340B program administrators, compliance teams, IT, and clinical operations.
• Serve as the primary project point of contact, ensuring exceptional communication and alignment across stakeholders.
• Identify risks specific to 340B environments (e.g., diversion risk, duplicate discount risk, contract pharmacy complexities) and proactively drive mitigation strategies.

340B Workflow & Technical Coordination

• Coordinate collection and validation of required technical inputs, including pharmacy data feeds, split-billing configurations, accumulator logic, and EHR integrations.
• Partner with Latent sales, account management, engineering and product teams to align system configuration with customer-specific 340B policies and operational models.
• Monitor integrations with EHR systems (Epic, Cerner, Meditech), pharmacy management systems, and 340B split-billing platforms.
• Translate complex regulatory and technical requirements into clear project plans for non-technical stakeholders.
• Support customers in aligning operational workflows with audit-readiness and HRSA compliance best practices.

Operational Excellence

• Own all project documentation, including requirements tracking, decisions, status updates, compliance considerations, and post-go-live handoff materials.
• Develop and refine repeatable implementation frameworks specific to 340B customer segments.
• Track KPIs including activation timelines, milestone adherence, workflow readiness, and pharmacy engagement.
• Ensure seamless transition to Account Management and Support teams, with clear documentation of 340B-specific configurations and risk areas.

Customer Relationship & Change Management

• Build trusted relationships with pharmacy directors, 340B program administrators, compliance officers, and operational leaders.
• Guide customers through workflow redesign, change management, and training readiness related to 340B operations.
• Drive customer accountability for data readiness, policy alignment, and implementation milestones.
• Communicate clearly with executive sponsors regarding risks, trade-offs, and go-live readiness.

Qualifications

Required

• 3–7 years of project management experience in healthcare, health IT, SaaS implementations, or pharmacy operations.
• Direct experience working with or supporting 340B Drug Pricing Program environments.
• Strong understanding of 340B operational concepts, including: split-billing processes, diversion and duplicate discount prevention, contract pharmacy models, HRSA audit considerations.
• Experience coordinating EHR and pharmacy system integrations.
• Proven ability to manage multiple complex projects simultaneously.
• Excellent communication, meeting facilitation, and stakeholder management skills.
• Demonstrated ability to drive accountability and manage risk in regulated healthcare environments.
• Experience with project management tools.
• Comfort operating in a fast-paced, high-growth startup environment.

Preferred

• Experience implementing or working alongside 340B split-billing vendors.
• Background in pharmacy operations or health system revenue cycle.
• PMP, CSM, or other project management certification.
• Experience in Series A–C healthcare SaaS companies.