Account Director, Professional Services
Manage strategic Professional Services accounts at OpenAI, driving AI adoption with global consulting and IT services firms. Requires 14+ years enterprise sales experience and a track record exceeding $2M annual targets.
About the job
Responsibilities
- Manage a small number of strategic Professional Services accounts, developing and executing comprehensive account plans to drive long-term growth.
- Build executive relationships across consulting, technology, delivery, and innovation leadership teams.
- Lead enterprise customers through their AI adoption journey, from initial strategy through successful deployment and expansion.
- Partner with Solutions, Research Engineering, and Product teams to design and execute complex enterprise AI programs.
- Own a consumption revenue target and drive long-term platform adoption across global organizations.
- Develop and manage accurate consumption revenue forecasts.
- Identify opportunities to expand OpenAI's footprint through new business units, geographies, service lines, and AI-powered client offerings.
- Analyze key account metrics to create reports and provide strategic insights to internal and external stakeholders.
- Stay informed on the Professional Services landscape—including consulting trends, AI transformation initiatives, competitive dynamics, and strategic partnerships—to influence OpenAI's product roadmap and go-to-market strategy.
- Collaborate cross-functionally with Solutions, Marketing, Communications, Business Operations, Finance, Product Management, Engineering, and Research.
- Support the recruitment and onboarding of new teammates.
- Contribute to the continued development of OpenAI's culture.
Requirements
- 14+ years of enterprise sales experience selling platform-as-a-service (PaaS), software-as-a-service (SaaS), cloud, or AI solutions to large Professional Services organizations.
- Consistent track record of exceeding annual revenue targets greater than $2M for multiple years.
- Experience managing complex, multi-year enterprise sales cycles with executive-level stakeholders.
- Demonstrated success selling into global consulting firms, systems integrators, IT services providers, managed services organizations, or business process outsourcing companies.
- Experience navigating highly matrixed organizations and building relationships across business, technology, and delivery organizations.
- Ability to develop executive relationships with C-level leaders responsible for digital transformation, technology strategy, AI, innovation, and consulting practices.
- Strong consultative selling, negotiation, and account planning skills.
- Comfort discussing AI, cloud technologies, enterprise software architectures, and digital transformation initiatives with technical and business audiences.
- Passion for emerging AI technologies and helping customers fundamentally transform how they operate and deliver value to their clients.
Skills
Enterprise Sales, SaaS, Paas, Cloud Solutions, Ai Solutions, Account Planning, Consultative Selling, Executive Relationship Building, Revenue Forecasting, Strategic Partnerships
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