People Operations Manager
Manages HR systems, compliance, payroll, benefits, and employee lifecycle processes in a fast-growing fintech/crypto company. Optimizes tools like HRIS/ATS, ensures global regulatory compliance, and provides people analytics for leadership.
About the job
Responsibilities
HR Systems & Tools
- Own and optimize HRIS, ATS, and people operations tools; drive automation and workflow improvements
- Maintain accurate employee data, organizational charts, and reporting lines
- Lead data integrity, auditing, and compliance efforts across HR platforms
People Processes & Compliance
- Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions
- Ensure compliance with employment laws, financial regulatory requirements, and crypto-industry standards
- Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes
- Manage background checks, employment verifications, and contractor compliance processes
International & Domestic Compensation, Payroll & Benefits Coordination
- Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll
- Maintain records for variable compensation, token/equity grants, and other crypto-specific programs
- Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts
Employee Experience & Lifecycle Management
- Manage onboarding workflows to ensure a smooth, compliant, and high-quality new-hire experience
- Oversee offboarding, exit documentation, equipment logistics, and system access governance
- Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed
Reporting & Analytics
- Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning
- Provide people data insights to leadership for strategic planning and audits
Requirements
- 5+ years of HR operations or people operations experience, ideally within fintech, crypto, or tech
- Deep understanding of global HR compliance, employment laws, and payroll operations
- Experience managing HR systems (e.g., Ashby, Notion, JustWorks)
- Strong analytical mindset and comfort with spreadsheets, audits, and data integrity
- Excellent organizational skills with the ability to scale processes in a fast-moving environment
- Experience in a regulated industry (financial services, fintech, banking, crypto) strongly preferred
- Discretion and professionalism when handling sensitive information
Nice to Have
- Experience supporting teams across the US, LATAM, EU, or APAC
- Familiarity with compensation structures unique to crypto (token grants, vesting schedules)
- Background in startup environments or early-stage company scaling
Compensation & Benefits
- Unlimited time off (minimum 10 days required)
- Flexible working arrangements
- Comprehensive US health, dental, vision plans; 100% subsidized life insurance
- 401(k) with 4% company match
- Equity option plan
- Rain Cards for product testing and health/wellness spending
- Team summits (domestic and international)
Skills
HRIS, ATS, Ashby, Notion, Justworks, Payroll, Hr Compliance, Spreadsheets, Data Analytics, Dashboards, Onboarding, Offboarding, Equity Management, Token Grants, Global Hr
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