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RainRainNew York, NY

People Operations Manager

Manages HR systems, compliance, payroll, benefits, and employee lifecycle processes in a fast-growing fintech/crypto company. Optimizes tools like HRIS/ATS, ensures global regulatory compliance, and provides people analytics for leadership.

Salary not listed
Hybrid5+ YOEPeople Ops

About the role

Responsibilities

HR Systems & Tools

  • Own and optimize HRIS, ATS, and people operations tools; drive automation and workflow improvements
  • Maintain accurate employee data, organizational charts, and reporting lines
  • Lead data integrity, auditing, and compliance efforts across HR platforms

People Processes & Compliance

  • Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions
  • Ensure compliance with employment laws, financial regulatory requirements, and crypto-industry standards
  • Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes
  • Manage background checks, employment verifications, and contractor compliance processes

International & Domestic Compensation, Payroll & Benefits Coordination

  • Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll
  • Maintain records for variable compensation, token/equity grants, and other crypto-specific programs
  • Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts

Employee Experience & Lifecycle Management

  • Manage onboarding workflows to ensure a smooth, compliant, and high-quality new-hire experience
  • Oversee offboarding, exit documentation, equipment logistics, and system access governance
  • Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed

Reporting & Analytics

  • Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning
  • Provide people data insights to leadership for strategic planning and audits

Requirements

  • 5+ years of HR operations or people operations experience, ideally within fintech, crypto, or tech
  • Deep understanding of global HR compliance, employment laws, and payroll operations
  • Experience managing HR systems (e.g., Ashby, Notion, JustWorks)
  • Strong analytical mindset and comfort with spreadsheets, audits, and data integrity
  • Excellent organizational skills with the ability to scale processes in a fast-moving environment
  • Experience in a regulated industry (financial services, fintech, banking, crypto) strongly preferred
  • Discretion and professionalism when handling sensitive information

Nice to Have

  • Experience supporting teams across the US, LATAM, EU, or APAC
  • Familiarity with compensation structures unique to crypto (token grants, vesting schedules)
  • Background in startup environments or early-stage company scaling

Compensation & Benefits

  • Unlimited time off (minimum 10 days required)
  • Flexible working arrangements
  • Comprehensive US health, dental, vision plans; 100% subsidized life insurance
  • 401(k) with 4% company match
  • Equity option plan
  • Rain Cards for product testing and health/wellness spending
  • Team summits (domestic and international)

Skills

HRISATSAshbyNotionJustworksPayrollHr ComplianceSpreadsheetsData AnalyticsDashboardsOnboardingOffboardingEquity ManagementToken GrantsGlobal Hr

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