Associate Marketing Operations/ Automation Manager
Own end-to-end email marketing operations and global campaigns for Yext, including execution, localization, optimization, A/B testing, compliance, and AI-driven automation. Requires 3+ years marketing automation experience, strong analytical skills, and hands-on platform expertise (Marketo preferred).
About the job
What You'll Do
- Own end-to-end execution of global campaigns, ensuring scalable, repeatable program delivery across email, paid search, webinars, events, and ABM.
- Execute the end-to-end email development pipeline (build, QA, deploy, localize) for all campaigns through the Marketing Automation Platform.
- Build and maintain campaign infrastructure, including workflows, templates, and processes that enable scale and consistency.
- Coordinate email localization efforts with EMEA reviewers and translation partners.
- Drive data-driven iteration of the email program by tracking engagement, deliverability, and pipeline contribution.
- Drive continuous campaign optimization through A/B testing, performance analysis, and insights that improve engagement, conversion, and ROI.
- Pilot AI-aware patterns and automation (e.g., prompt-driven drafting) within the email workflow, and partner with GTM Engineering to replace manual steps (e.g., list-upload automation). Help migrate our tech stack to an ai-native, future-proofed stack.
- Communicate complex deliverability and list-quality issues clearly to non-analytical stakeholders.
- Manage compliance and database hygiene tasks including GDPR, opt-in management, unsubscribes, invalid/suspended records.
What You Have
- BA/BS degree or equivalent practical experience.
- 3+ years of marketing automation, email marketing, or marketing operations experience (Marketo marketing automation platform preferred).
- Hands-on execution depth in a major marketing automation platform, including segmentation, smart campaigns, dynamic content, and deliverability mechanics.
- Curiosity about automation and AI tooling, with an eagerness to upskill into Clay, n8n, and LLM-assisted workflows.
- Experience supporting Product Marketing, Product, and event teams on tight cycles.
- Pragmatism around localization, regional differences, and the operational reality of multi-language sends.
- Strong analytical ability, an evidence-driven approach to measuring/improving the email channel, and a willingness to ask new questions.
- Outstanding critical thinking and problem-solving skills, excellent cross-functional coordination, and a passion for the email channel.
- Familiarity with GDPR and email compliance requirements preferred.
How Success Looks
- Email send velocity and on-time delivery
- Deliverability metrics (bounce rate, complaint rate, inbox placement)
- CSAT with customer comms
- Engagement metrics on owned email programs
- Project cycle time from intake to send
Skills
Marketo, Marketing Automation, Email Marketing, Segmentation, Smart Campaigns, Dynamic Content, Deliverability, A/B Testing, GDPR, AI Automation, n8n, Clay, Llm Workflows
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