Skip to content
ZooxZooxFoster City, CA

Manager, Enterprise Applications

Lead the Commercial Applications team managing SaaS, collaboration tools, and ServiceNow platforms. Define roadmap for cloud migration, automation, and AI adoption. Requires 7+ years in enterprise applications and 4+ years people management.

177k – 245k/yr
On-site7+ YOEIT Support

About the role

Responsibilities

  • Lead and develop a team of Team Leads and Senior Administrators across SaaS, collaboration, and ServiceNow platforms
  • Define and execute the Commercial Applications roadmap, including Atlassian Cloud migration and ServiceNow platform evolution
  • Drive operational maturity through engineering standards, SLAs, and proactive service management
  • Champion self-service and workflow automation to reduce manual toil and improve employee experience
  • Partner cross-functionally to govern SaaS procurement, security, and platform strategy at scale

Qualifications

  • 7+ years of experience in Enterprise Applications or IT Engineering
  • 4+ years of people management experience, ideally managing Team Leads or Managers
  • Deep expertise in the Atlassian ecosystem, including Data Center to Cloud migrations
  • Strong background in ServiceNow platform strategy, development, and integrations
  • Proven ability to define and execute multi-year roadmaps for complex enterprise systems

Bonus Qualifications

  • Experience integrating AI/ML or generative AI into enterprise platforms
  • Background in high-growth technology, automotive, or autonomous driving companies
  • Strong knowledge of SaaS management (SSO, SCIM, CASB) and license infrastructure
  • Certifications in ITIL, PMP, or Agile methodologies
  • Hands-on experience with Python or JavaScript for automation

Skills

AtlassianServicenowSaaSPythonJavaScriptAtlassian CloudServicenow IntegrationsSSOSCIMCasb

Similar roles

IT Support jobs
Headway

Senior IT Engineer

HeadwayNew York, NY +2

Senior IT Engineer focused on designing and automating IAM lifecycle, IdP integrations, and RBAC initiatives for a fast-growing SaaS company. Requires 5+ years of IAM experience with Okta and strong stakeholder collaboration skills.

180k – 225k/yr
Remote5+ YOEIT Support
Chainguard

Senior Manager, Corporate Technology

ChainguardUnited States

Owns IT infrastructure and productivity systems for 200+ employees at a high-growth security startup. Manages a small team while handling hands-on IT operations, SaaS stack rationalization, and building a scalable service delivery model.

172k – 195k/yr
Remote5+ YOEIT Support
Imprint

Senior Enterprise IT Engineer

ImprintNew York, NY +1

Senior Enterprise IT Engineer responsible for designing, automating, and improving identity/access management, device management, SaaS operations, and AI-enabled IT workflows. Requires 5+ years enterprise IT experience, scripting proficiency, and hands-on expertise with IdPs and MDM tools.

170k – 200k/yr
Hybrid5+ YOEIT Support
Distyl AI

IT Lead

Distyl AISan Francisco, CA +1

Build and lead Distyl's global IT organization from 180 to 500+ employees. Own IT strategy, security controls, compliance programs (SOC 2, ISO 27001, GDPR, HIPAA), identity management, and endpoint security while balancing hands-on execution with strategic leadership.

170k – 220k/yr
On-site7+ YOEIT Support
NexHealth

Senior IT Systems Engineer

NexHealthSan Francisco, CA

Manages internal IT systems including IAM, device lifecycle, onboarding/offboarding automation, security initiatives like Zero Trust and EDR, and compliance support. Requires 8+ years experience with enterprise IT, SaaS, MDM, Mac OS, and Jira administration.

170k – 195k/yr
On-site8+ YOEIT Support