Lead creative operations and production for Stripe's Link consumer brand. Manage programs, projects, design systems, agencies, and AI tooling implementation while upholding high craft and quality at scale. Requires 6+ years experience, strong design sense, and strategic acumen.
Salary not listed
Remote6+ YOEContent Design
About the role
Responsibilities
Lead all Link brand program management, including roadmap development, budget oversight, and project scoping, timelines, and resourcing
Manage a high volume of simultaneous projects, ranging from small to large scale, and across surfaces - creative strategy, web, digital, social, brand systems, integrated campaigns, and email
Partner closely with the Link Creative Director to further scale and evolve Link brand design systems at Stripe; optimize processes to streamline how work is done
Partner closely with the XFN Design teams to ensure smooth execution, alignment and integration of design systems across all surfaces
Source, onboard, and oversee external creative agencies
Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership
Uphold and advocate for design quality with cross-functional teams and vendors
Identify opportunities to expand AI tooling for the Link brand team, including discovery of new tools and processes, driving automation and efficiency, and developing self-serve brand resources
Requirements
6+ years of experience in similar roles and industries
Think users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them
Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment
Can demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production process
Have experience implementing AI tooling and automation systems, and driving adoption across teams
Proven excellence in producing creative systems that are optimized for scale and growth
Highly detail oriented and excel at simplifying complexity
Strong track record successfully influencing outcomes both internally and with agency partners
Can balance optimizing for speed and quality, with high craft and quality creative work
Are persuasive in explaining your work, process, and decisions
Excellent organization and presentation skills, and excel in written and verbal communication
Are passionate about Stripe’s mission
Nice-to-Haves
Passion for great design and strong design sense
Expertise in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes
Excel at keeping the work on track while maintaining (and raising) the bar on craft
Offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners
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