Senior PR & Communications Manager

Responsibilities

Media Relations

• Cultivate relationships with journalists, editors, and producers covering enterprise technology, analytics, AI, data, and SaaS.
• Drive earned media coverage in top-tier business and trade outlets.
• Develop story angles, press materials, pitches, and messaging frameworks.
• Serve as a primary media contact and prepare spokespeople for interviews and public presentations.
• Establish and track metrics monitoring the health of media coverage.

Product Launches and Company News

• Partner with Product Marketing to develop and execute PR strategies for major product announcements.
• Manage PR and communications activities for company news and announcements.
• Ensure messaging is consistent, differentiated, and resonant with technical and business audiences.

Agency and Partner Management

• Manage agency relationships in the US, EMEA, and APAC, setting priorities, KPIs, and workflows.
• Serve as the internal contact and day-to-day liaison, ensuring agency output aligns with the company’s voice and goals.

Internal Communications

• Partner with the People team and leadership to craft internal announcements and messaging.
• Support internal communication programs that keep employees informed and connected to the company narrative.

Crisis and Issues Management

• Monitor the media and competitive landscape for potential reputational issues.
• Support crisis communications protocols and provide strategic guidance in sensitive situations.

Executive Communications

• Identify, pursue, and manage award submissions, podcast appearances, and speaking opportunities at industry conferences and events.
• Develop and maintain LinkedIn content strategies for executives.
• Collaborate with executives on bylines and contributed articles from ideation through final draft.
• Develop and execute thought leadership narratives and plans for executives and the company.

Requirements

• 7+ years of communications experience, preferably including both in-house experience at a B2B technology company and PR agency experience.
• Experience in analytics, data, AI, engineering, or product development.
• Exceptional writing and editing skills across press releases, media pitches, executive messaging, bylines, internal announcements, and social content.
• Strong verbal communication skills and confidence presenting to and advising senior stakeholders.
• Strong storytelling skills and news judgment.
• Track record of securing meaningful coverage in top-tier and technology outlets.
• Experience managing external agencies and partners and working cross-functionally.
• Ability to work independently in an ambiguous, fast-moving environment.
• Experience working with PR agencies or teams outside the United States.

Nice-to-Haves

• Journalism training or prior experience as a reporter or editor.
• Familiarity with analyst relations, including Gartner, Forrester, or IDC, in a B2B SaaS context.
• Experience supporting a company through a major growth phase, rebrand, or category-creation moment.
• Experience working as a PR team of one.
• Existing relationships with reporters covering enterprise software, product management, data infrastructure, analytics, or AI.

Compensation and Benefits

• Total target cash compensation range: $174,500–$236,000 USD, including base and variable compensation.
• Eligible for equity consideration.
• Medical, vision, and dental insurance.
• Mental wellness benefit.
• Generous vacation policy and additional company holidays.
• Enhanced parental leave.
• Volunteer time off.
• US pre-tax benefits, including 401(k), wellness benefit, and holiday break.