Consumer Lifestyle Communications Manager

Responsibilities

• Lead proactive user and seasonal storytelling that makes technology matter to everyday people.
• Support communications campaigns that showcase ChatGPT’s distinctive benefits and capabilities for global consumer audiences.
• Translate technical topics into clear, compelling narratives grounded in real-world impact.
• Build trusted relationships with consumer and lifestyle media, and manage inbound press inquiries across a range of topics.
• Partner with marketing, product, community, and global communications teams to deliver integrated campaigns.
• Spot emerging cultural and consumer trends, and move quickly to turn the right moments into relevant, high-impact storytelling opportunities.
• Identify compelling user stories worth telling to the world.

Requirements

• 7+ years of PR and media relations experience, ideally with a strong background in consumer technology. In-house experience is a plus.
• Experience with AI technologies—or a deep personal interest in the field.
• Exceptional ability to translate complex technical information into clear, engaging communications for mainstream audiences.
• A proven ability to build trusted relationships with press, executives, partners, and cross-functional teams.
• A love of pitching and a track record of turning user stories into narratives that resonate.
• A highly collaborative, low-ego working style suited to an experienced, fast-moving team.
• Strong cultural instincts and the ability to spot emerging trends and move quickly on the right moments.
• Sound judgment and a calm, solutions-oriented approach to complex, high-profile work.
• Excellent written and verbal communication skills, with sharp editorial judgment.
• Experience managing PR agency partners.
• Experience working with paid talent.