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SigmaSigmaSan Francisco, CA

Senior Product Manager, Platform Performance & Infrastructure

Own the multi-quarter roadmap for Sigma's platform performance and infrastructure, driving query execution, caching, observability, agent monitoring, and enterprise-scale reliability. Partner closely with engineering and enterprise customers to deliver measurable improvements in latency, throughput, and cost efficiency.

180k – 220k/yr
On-site4+ YOEProduct Management

About the role

Key Responsibilities

Own a Product Roadmap

  • Define and own the multi-quarter product roadmap for Sigma's platform performance and infrastructure surface area, including query execution, compute and caching, metadata services, compiler-related components, agent infrastructure, and connectors.
  • Set a clear vision for the platform that balances near-term enterprise needs with long-term scalability investments.
  • Rally engineering, design, and GTM stakeholders around a shared roadmap and communicate progress and tradeoffs clearly to leadership.
  • Make active prioritization calls across competing platform investments, clearly articulating the reasoning and expected customer impact behind sequencing decisions.

Build and Own Agent Monitoring & Platform Observability

  • Define the strategy and roadmap for agent monitoring capabilities, enabling customers and internal teams to observe, debug, and optimize AI agent behavior within Sigma's platform.
  • Own platform observability infrastructure — including logging, tracing, alerting, and diagnostic tooling — ensuring Sigma's platform surfaces actionable insights to both engineering teams and enterprise customers.
  • Partner with engineering and Customer Success to translate observability gaps into shipped product improvements.
  • Build the foundation for enterprise-grade reliability visibility, giving customers confidence in how their workloads are running on Sigma at scale.

Drive Execution and Delivery

  • Partner closely with engineering to scope, prioritize, and ship improvements across latency, concurrency, throughput, and cost efficiency.
  • Break down complex technical initiatives into clear milestones and incremental wins.
  • Maintain momentum in ambiguous, fast-moving environments with strong judgment on tradeoffs.
  • Own delivery accountability end-to-end — from problem definition through scoping, execution, launch, and iteration.

Own the Query Lifecycle

  • Define product requirements across the full query lifecycle — from generation and compilation to execution, caching, and results delivery.
  • Balance tradeoffs across performance, correctness, debuggability, and cost.
  • Identify bottlenecks in the query pipeline and work with engineering to drive measurable improvements in latency and throughput.

Work Closely with Customers

  • Engage directly and regularly with enterprise customers to surface performance pain points, validate roadmap priorities, and co-develop solutions for high-scale use cases.
  • Partner with Customer Success, Support, and Sales Engineering to translate field feedback into product requirements.
  • Act as an internal advocate for customer needs within platform planning and prioritization forums.
  • Build strong relationships with key enterprise accounts and use those relationships to continuously pressure-test and sharpen the platform roadmap.

Support Enterprise Scale

  • Identify platform gaps impacting large customers, high-concurrency workloads, and embedded analytics use cases.
  • Work across teams to address real-world reliability, latency, and scalability challenges at enterprise scale.
  • Proactively surface and address platform risks before they become customer-facing issues.

Enable Extensibility

  • Contribute to the strategy and prioritization of new data connectors and platform extensions in partnership with engineering.
  • Identify integration opportunities that expand Sigma's reach across the modern data stack.

Measure Impact

  • Define and track success metrics related to performance, reliability, observability, and customer experience.
  • Use data and customer feedback to guide continuous prioritization and iteration.
  • Establish a regular cadence of sharing platform health metrics with engineering, GTM, and leadership stakeholders.

Qualifications

  • 4+ years of product management experience in B2B SaaS, data platforms, analytics, infrastructure, or developer-facing products.
  • Demonstrated experience owning and delivering a product roadmap end-to-end across technically complex areas.
  • Strong understanding of databases, distributed systems, query engines, caching, APIs, and cloud infrastructure.
  • Experience with observability tooling, agent monitoring, or platform diagnostics is a strong plus.
  • Proven track record of working directly with enterprise customers to understand needs and translate them into product decisions.
  • Clear, concise communicator who can make complex backend topics understandable to engineering, customers, and executives alike.
  • Ability to connect backend platform investments to tangible customer outcomes and business value.
  • Action-oriented, adaptable, and energized by working in a fast-moving startup environment.

Compensation & Benefits

  • Base salary range: $180k – $220k annually, plus competitive equity and benefits packages.
  • This role is eligible for stock options, as well as a comprehensive benefits package.

Skills

Product ManagementB2B SaaSData PlatformsAnalyticsInfrastructureDatabasesDistributed SystemsQuery EnginesCachingAPIsCloud InfrastructureObservability ToolingAgent MonitoringPlatform Diagnostics
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