Owns billing and accounts receivable activities for assigned client accounts, including contract-based fee calculations, invoicing, payment processing, discrepancy resolution, and reporting. Requires at least two years of relevant experience, advanced spreadsheet skills, and strong attention to detail.
Salary not listed
Remote2+ YOERevenue Operations
About the role
Responsibilities
Prepare, review, and submit accurate membership fee payments to partners in a timely manner.
Manage accounts receivable, including posting payments and responding to inquiries.
Ensure compliance with payer requirements, industry regulations, and company policies.
Collaborate with providers, clients, and internal teams to resolve billing discrepancies.
Generate financial and operational reports related to billing and collections.
Support process improvements and automation initiatives to streamline billing processes.
Perform other duties as assigned.
Requirements
2+ years of experience in billing operations, client billing, accounts receivable, revenue operations, or a related function.
Proficiency in Microsoft Excel and/or Google Sheets, including formulas, pivot tables, and lookup functions such as VLOOKUP or XLOOKUP.
Hands-on experience supporting a cash-pay or customer-pay business model and working with transaction activity outside of insurance reimbursement workflows.
Ability to interpret varied client contracts and accurately apply pricing, fee, and payout terms.
Resourceful problem-solving skills and an adaptable approach to new systems, automation, and approved AI-enabled workflows.
Exceptional attention to detail and organizational skills.
Strong customer service skills with the ability to support internal and external stakeholders.
Ability to work independently in a collaborative, fast-paced environment.
Strong problem-solving and communication skills.
Familiarity with automation tools and reporting dashboards.
Nice-to-Haves
Experience with Stripe or similar platforms.
Success creating standard operating procedures, documenting billing policies, and building practical control checks into financial workflows.
Ability to maintain continuous billing operations during team transitions or extended coverage needs.
Compensation and Benefits
Medical, dental, and vision plans.
Flexible Spending Accounts and Health Savings Accounts.
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47k – 47k/yrRemote2+ YOERevenue Operations
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