Account Manager Level 3

What You Will Do

• Own and manage the full expansion sales cycle, from prospecting within our existing client base to closing new opportunities and driving repeat purchases.
• Identify and qualify upsell opportunities within the existing client base.
• Provide tailored solutions and product demonstrations to clients, addressing their specific needs.
• Respond promptly to inbound leads and inquiries from potential clients and uncover expansion opportunities from those leads.
• Actively prospect into assigned accounts, identifying decision-makers and engaging them in strategic discussions to introduce additional solutions.
• Qualify leads based on budget, authority, need, and timeline (BANT criteria).
• Drive outbound outreach to engage existing customers in expansion conversations, setting discovery meetings and leading consultative sales discussions.
• Develop and maintain a pipeline of sales prospects and opportunities.
• Stay up-to-date on the features and benefits of our SaaS products.
• Effectively communicate the value proposition of our solutions to clients and leads.
• Stay informed about the latest technology and SaaS developments.
• Be proficient in using relevant software and tools to effectively communicate and demonstrate our products.

What You Need to Succeed

• Drive outbound outreach to engage existing customers in expansion conversations, setting discovery meetings and leading provocative sales discussions.
• Strong verbal and written communication skills are vital for effectively conveying product benefits, building relationships, and responding to client inquiries.
• Excellent organizational skills are needed to manage leads, track client interactions, and ensure timely follow-ups.
• The ability to quickly learn about new SaaS products, adapt to a fast-paced environment, and respond to evolving client needs is crucial.

Nice to Haves But Not Required

• Nonprofit experience

Benefits

• Generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7.
• Competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave.
• 401k match.
• Equipment shipped to your door.

Compensation As this is an incentive compensation role, there is a base salary with annual on target earnings of $110,000. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location.