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CardlessCardlessSan Francisco, CA

Corporate Counsel, Servicing and Litigation

Corporate Counsel advising on servicing, collections, litigation, and compliance for a high-growth fintech. Requires JD, 8+ years experience (law firm + in-house fintech), consumer finance expertise, and AI workflow experience.

220k – 270k
On-site8+ YOELegal

About the role

Key Responsibilities

  • Advise cross-functionally to ensure compliance with state and federal requirements relating to servicing and collections; draft and review related policies and procedures; track changes to applicable requirements.
  • Monitor escalations to identify patterns and risks; investigate, document and remediate systemic gaps; manage arbitration agreements; work with Product and Servicing teams to continuously improve products and user flows based on learnings.
  • Optimize triage, investigation and resolution strategy across all types of escalations; manage all contentious matters, with targeted support from outside counsel where appropriate; streamline processes and forms.
  • Advise on agreements with vendors, debt buyers, and other third parties involved in servicing and collections, including reviewing SLA requirements, ensuring chain-of-title documentation for debt sale programs, etc.
  • Draft and review notices and other communications relating to servicing and collections; advise on hardship, deferral, re-age, and charge-off program compliance.
  • Test and implement AI features to automate as many workflows as possible; build AI agents and playbooks to support these workflows.
  • Additional projects and duties based on the evolving needs of the business.

Requirements

  • J.D. from an accredited law school; active bar membership (New York or California preferred).
  • 8+ years of legal experience, with meaningful time at a top-tier law firm followed by in-house experience at a high-growth technology or fintech company.
  • Demonstrated experience advising on servicing, collections, and litigation matters in consumer finance.
  • Strong business judgment; ability to identify and escalate material legal risks and propose practical solutions to business partners.
  • Experience with AI and building automated workflows.
  • Highly organized with exceptional attention to detail and the ability to manage a high-volume, multi-workstream portfolio.
  • Can-do attitude and a willingness to jump in where needed.

Compensation & Benefits

  • Annual starting salary range of $220,000 - $270,000 + equity + benefits.
  • Meaningful start-up equity.
  • 100% health, vision & dental primary coverage; 75% for dependents.
  • Catered lunches and dinners.
  • $250/month commuter benefit.
  • Parental leave.
  • Team building events.
  • Flexible PTO with a minimum of 15 days off per year.
  • 401(k) plan.
  • Relocation assistance.

Skills

Consumer Finance ComplianceServicingCollectionsLitigation ManagementVendor AgreementsArbitration AgreementsAI AutomationLegal Risk AssessmentPolicy DraftingSla Review

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