Enterprise Account Executive (Healthcare & Life Sciences)

Responsibilities

• Own and expand relationships with leading healthcare and life sciences organizations (providers, payers, pharma, biotech), focusing on multi-year, strategic AI initiatives
• Sell agentic AI solutions by mapping Scale’s capabilities to high-impact workflows (e.g., clinical documentation, prior auth, revenue cycle, patient ops, clinical trials, drug safety, medical review)
• Build trusted relationships with executive stakeholders (CIO, CTO, CMIO, Chief Data/AI Officer, Heads of Clinical Ops, R&D, Commercial)
• Develop and execute multi-threaded account strategies that drive net-new revenue, expansion, and long-term platform adoption
• Lead complex deal cycles, including ROI modeling, business case development, and mutual close plans across new business, renewals, and expansions
• Partner closely with Solutions Engineering to design and land technically credible pilots, POVs, and production deployments
• Navigate healthcare-specific regulatory and compliance requirements (e.g., HIPAA, GxP, data governance, auditability) throughout the sales process
• Act as the voice of the customer internally - informing product roadmap, agent design, and vertical-specific solutions
• Maintain strong pipeline discipline, forecasting accuracy, and deal hygiene using Salesforce, Clari, and related tools
• Operate effectively in a fast-paced, cross-functional environment with high ownership and attention to detail

Requirements

• 8–12+ years of enterprise sales experience, with significant focus on healthcare or life sciences (providers, payers, pharma, biotech, or digital health)
• Proven track record of closing and expanding large, complex, multi-million dollar deals in regulated environments
• Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions to both technical and non-technical stakeholders
• Strong understanding of key healthcare/life sciences workflows (e.g., clinical operations, revenue cycle, patient engagement, R&D, clinical trials, pharmacovigilance)
• Demonstrated success engaging executive stakeholders and building compelling ROI-driven business cases
• Familiarity with regulatory and compliance considerations (e.g., HIPAA, FDA/GxP, data privacy, model governance)
• Strong command of enterprise sales fundamentals, including account planning, multi-threading, and forecasting discipline
• Ability to navigate long, complex sales cycles with multiple stakeholders and competing priorities
• Excellent communication, storytelling, and executive presence
• High degree of ownership, intellectual curiosity, and a consultative, customer-first mindset

Nice to Haves

• Experience selling agentic AI, LLM platforms, or automation solutions into healthcare or life sciences
• Background working with clinical, regulatory, or data organizations
• Familiarity with EHR systems, clinical data, or real-world evidence platforms
• Experience in high-growth or emerging technology environments