Enterprise AI Transformation Lead
Leads AI transformation and value-realization programs for strategic Fortune 50–100 customers, partnering with C-suite executives to drive adoption, measurable P&L impact, and enterprise change. Requires 5–9 years in strategic account management or transformation consulting and strong executive communication skills.
About the job
Responsibilities
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager focused on adoption strategy.
- Act as a strategic transformation partner for Fortune 50–100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption.
- Build and manage C-suite relationships as a trusted advisor, making AI a top priority for executives.
- Lead value realization and ROI delivery by conducting survey and interview analysis to frame the P&L impact of AI adoption in business reviews.
- Orchestrate complex cross-functional programs across multiple stakeholders, including customer teams, escalations, risk mitigation, and program updates.
- Identify and drive expansion opportunities by anticipating customer needs and partnering with sales on cross-sell and upsell initiatives.
- Scale transformation best practices by producing and systematizing decks, frameworks, and communications for the wider team.
Requirements
- 5–9 years of strategic account management or transformation consulting experience for Fortune 50–100 companies, with a proven track record of building C-suite relationships and leading large-scale transformations.
- Mastery of change management and strategic thinking, with the ability to set vision, define frameworks, and translate capabilities into measurable outcomes and P&L impact.
- Exceptional executive presence and communication skills, including leading composed presentations to boards, proactively orchestrating cross-functional teams, and resolving conflicts.
- Curious mindset and active listening style.
- Professional background in management consulting or strategy advisory.
- Motivation to produce high-quality work aligned with the company's values.
Compensation and Benefits
- Generous paid time off and company holidays.
- Comprehensive medical and dental insurance.
- Paid parental leave for all parents: 16 weeks.
- Fertility and family planning support.
- Early-detection cancer testing through Galleri.
- Competitive pension scheme and company contribution.
- Annual work-life stipends for wellness, learning and development.
- Company-wide and team off-sites.
- Competitive compensation and company stock options.
Skills
Ai Adoption, Change Management, Strategic Planning, Strategic Account Management, Transformation Consulting, ROI Analysis, P&L Analysis, Executive Communication, Program Management, Cross-Functional Leadership, Risk Mitigation, Management Consulting
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