Partner Technology Consultant

What You’ll Do

• Handle incoming partner product issues, troubleshooting requests, and implementation assistance.
• Develop and maintain subject matter expertise in assigned FloQast modules; act as a go-to expert for configuration and delivery nuances.
• Serve as the primary shadowing resource for partner consultants during early implementations or new module delivery; observe performance and provide coaching.
• Facilitate technical onboarding for new consultants, including training on methodology and module setup.
• Create and maintain partner-facing enablement materials (FAQs, documentation, checklists) based on support trends.
• Directly implement one low-complexity customer project per quarter to maintain current delivery skills and best-practice alignment.
• Participate in Accounting Technology Consultant-aligned training, education, and collaboration forums to stay current with delivery methodology.

What You’ll Bring

• 3-5 years of professional experience demonstrating project execution, professional growth, and adaptability in a dynamic work environment.
• 2+ years of public accounting or industry accounting experience, demonstrating strong accounting fundamentals with the ability to apply them in complex, real-world implementation scenarios.
• BS degree in Accounting, Finance or related field.
• Thorough knowledge of basic accounting procedures and principles.
• Strong client-facing experience.
• Highly energetic, positive and enthusiastic team player with strong interpersonal skills and collaborative orientation.
• Detail oriented with strong problem-solving and decision making skills.
• Self-starter with a high level of initiative and follow-through.
• Strong project management skills, and ability to work both independently and collaboratively to coordinate with multiple cross-functional teams to scope, execute, and measure effectiveness of the program.
• Excellent communication (written and verbal), interpersonal and consultative skills.
• Strong work ethic and integrity.
• Ability to work well under tight deadlines and respond to rapidly changing demands.

Nice-to-Haves

• 1+ years of experience in partner implementation or partner management role.
• Prior user experience of either FloQast and/or other month end close software.
• Experience using Learning Management Systems.
• Experience using Customer Success/Experience systems.
• CPA preferred, or CPA eligible.
• Experience using Salesforce.
• Strong working knowledge of FloQast as well as experience with implementing FloQast.