Forward Deployed Engineer
Forward Deployed Engineers embed with customers to define problems and build production systems using Luma's AI models and APIs. They own projects end-to-end, from initial conversations to deployed solutions with real data.
About the job
What You’ll Do
- Work directly with customers to understand their workflows, constraints, and goals.
- Define the problem — there is no PRD waiting for you.
- Build production systems on Luma's APIs, models, and internal tools.
- Prototype, ship, iterate, and maintain systems that customers depend on inside of real environments with real data.
- Own projects end-to-end, from first conversation to deployed system.
- Identify the patterns worth productizing and feed them back to platform and R&D.
Who You Are
- Bachelor's degree in Computer Science or equivalent practical experience
- 2+ years of professional software engineering experience
- Strong proficiency in at least one general-purpose language (Python, TypeScript, Go, or similar)
- Experience building and shipping software end-to-end
- Ability to work across the stack and learn unfamiliar systems quickly
- Ability and interest to travel as needed to client sites
What Sets You Apart
- A track record of shipping real systems with real users, not just completing assigned tasks.
- High agency and strong prioritization skills — you can figure out the core problem and move.
- Comfort defining your own path when there isn't one.
- Evidence of working directly with customers or users, and translating what you heard into what you built.
- Clear communication, including explaining a technical decision to a non-technical stakeholder.
Compensation
The base pay range for this role is $170,000 – $290,000 per year.
Skills
Python, TypeScript, Go, Software Engineering, Full-Stack Development, API Integrations, System Architecture, Customer Workflow Analysis, Prototyping, Production Deployment
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