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MattermostMattermost

Technical Sales Engineer/ Lead

Leads technical presales, demonstrations, architecture, and deployments for Mattermost’s expansion in Japan, serving defense, national-security, and critical-infrastructure customers. The role requires senior cybersecurity or SaaS experience, Japanese and English proficiency, and up to 50% travel.

About the job

Responsibilities

  • Lead regional technical activities, including presales architecture, product demonstrations, and deep-dive technical evaluations.
  • Architect and deploy solutions in complex on-premises, air-gapped, and private-cloud environments for defense and national-security customers.
  • Collaborate with system integrators, VARs, and distributors to build a sustainable technical network and support the regional partner go-to-market plan.
  • Translate complex technical details into value propositions for executive and frontline operational audiences.
  • Bridge Japanese customers and global product and engineering teams, representing local requirements.
  • Support technical engagements for key accounts and help customers achieve mission outcomes and workflow-automation goals.

Requirements

  • Senior-level technical experience in cybersecurity or high-growth SaaS/technology companies.
  • Experience serving defense, national-security, or critical-infrastructure customers.
  • Strong knowledge of closed-cloud environments, on-premises deployments, and technical and operational concepts used in secure sectors.
  • Independent, creative problem-solving skills and the ability to negotiate technical win-win scenarios.
  • Native Japanese language skills and strong English proficiency in reading and writing.
  • Ability to travel up to 50% for partner events, tradeshows, and customer sites.

Nice-to-haves

  • Active security clearance.
  • Awareness of generative AI and its applications in secure collaboration.
  • Bachelor's degree in a technical field or equivalent work experience.

Compensation and Benefits

  • Market-based compensation; actual compensation varies by location, skills, experience, qualifications, and market conditions.
  • Mission-driven work supporting organizations that depend on secure collaboration.
  • AI-forward work environment with access to AI-enabled tooling.
  • Open-source culture and community.
  • High-growth opportunity with meaningful equity upside.

Skills

Cybersecurity, SaaS, Presales Architecture, Product Demos, On-Premises Deployments, Air-Gapped Environments, Private Cloud, Workflow Automation, Generative AI, System Integration

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