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TennrTennrNew York, NY

Enterprise Solutions Engineer

Lead end-to-end design and delivery of automation solutions for Tennr's largest healthcare customers. Own implementations from pre-sales discovery through go-live, acting as technical advisor and project lead while collaborating with Sales, Product, and Engineering.

160k – 180k/yr
Hybrid4+ YOESolutions Architecture

About the role

Responsibilities

  • Lead end-to-end enterprise implementations, from discovery to post-go-live
  • Align cross-functional teams and manage project delivery, risks, and change
  • Conduct operational audits to identify workflow gaps and automation opportunities
  • Design scalable, configurable solutions using Tennr’s platform and APIs
  • Reimagine processes with automation best practices, not just replicate legacy systems
  • Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
  • Maintain documentation, enable knowledge transfer, and improve internal delivery tools
  • Support sales strategy, mentor junior team members, and influence product roadmap

Qualifications

  • 4+ years of experience in enterprise SaaS delivery or solution design
  • A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred
  • Strong understanding of APIs, systems integration, and technical architecture
  • Proven ability to lead complex technical engagements with large enterprise customers
  • Skilled at communicating technical concepts to both executive and technical audiences
  • Experience navigating complex org structures and aligning cross-functional stakeholders
  • Strong problem-solving skills with a focus on strategic, scalable solutions
  • Business acumen and domain fluency — ideally in healthcare or similarly complex industries
  • Comfortable with ambiguity and fast-paced, unstructured environments
  • Demonstrated ability to mentor others and contribute to team-wide best practices
  • High ownership mindset and urgency — proactive, resourceful, and impact-driven

Nice to Haves

  • Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato)
  • Background in consulting, solution architecture, or technical customer success
  • Experience in startup environments or scaling delivery functions

Skills

APIssystems integrationtechnical architectureWorkflow AutomationrpamulesoftWorkatosolution designenterprise saasProject Management

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