Specialist Solutions Architect, Tax

Responsibilities

• Act as a subject matter expert on Stripe Tax to accelerate opportunities
• Demonstrate a deep understanding of global indirect taxes—VAT, GST, sales and use tax, mandatory e-invoicing requirements—and how automated compliance solutions help online businesses meet their obligations
• Provide solutions and recommendations to B2C, B2B, and platform business models on how to integrate Stripe Tax for end-to-end indirect tax compliance
• Conduct deep discovery of customers' current processes and needs to architect solutions that drive key implementation decisions and accelerate deals
• Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations
• Partner closely with the Tax product sales team and actively drive opportunities for Stripe's largest customers, leading Tax solution strategy and owning key customer relationships
• Serve as a "Voice of the Customer" to drive product and feature request prioritization
• Identify product, industry, implementation, and competitive trends, and provide actionable insights to product stakeholders and sales to influence Stripe's Tax product roadmap
• Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team
• Represent the technical health of the business on quarterly sales forecast calls and highlight deal blockers with proposed solutions
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Minimum Requirements

• 7+ years of experience in a customer-facing technical role such as solutions architect, solutions consultant, or sales engineer for a global software enterprise
• 3+ years of accounting, indirect tax, or tax compliance experience within a technical sales organization
• Experience working with or implementing a tax automation software solution
• Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact
• Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences
• A passion for learning and staying up to date with indirect tax laws and emerging compliance requirements
• A proven ability to build strong collaborative working relationships with business partners
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment

Preferred Qualifications

• Deep familiarity with compliance subjects including VAT, GST, B2B invoices, mandatory e-invoicing (Peppol, national mandates), sales and use tax, exemption certificates, and tax IDs
• Experience integrating Stripe or other RESTful APIs into web applications
• Experience with competing tax automation solutions such as Avalara or Vertex
• Pre-sales experience with enterprise customers