Program Manager, Risk Ops Enablement

Responsibilities

• Lead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiatives
• Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the impact of your projects
• Design and launch programs that lead to step-change improvements in our operational processes and business outcomes
• Serve as the Risk Operations expert and partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies and ensure operational readiness
• Embody our Operating Principles and foster our values and culture

Requirements

• 6+ years of experience in risk program management, strategy, management consulting, business operations, or operations program management
• The ability to dig deep into the data and think from first principles while delivering the best results
• Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
• Strong program management skills with experience managing end-to-end execution of projects and programs that have transformed your company's operations
• Enjoys solving complex and hard problems and can turn incomplete, conflicting, or ambiguous inputs into solid action plans and deliver quantifiable business impact
• Ability to identify repeated user and specialist-facing issues and build scalable solutions and processes to address them

Preferred Qualifications

• 2+ years in consulting
• Experience with SQL or willingness to learn
• MBA or other graduate degree
• Prior experience partnering with Product, Eng, and Operations teams preferred