Channel Account Manager

You will

• Own a measurable partner-sourced pipeline and revenue target, driving high-quality deal registration and accurate forecasting across your territory.
• Recruit, sign, onboard, and enable new partners (VARs, SIs, and select distributors), then serve as their primary point of contact and strategic advisor.
• Build joint business plans and quarterly reviews with priority partners; align on GTM motions, enablement, and demand-gen to hit shared outcomes.
• Activate partners through structured enablement (playbooks, demos, certifications), co-selling with AEs, and coordinated marketing programs to create net-new opportunities.
• Drive field activities with clear ROI (events, workshops, executive briefings) and capture follow-through to opportunity creation and progression.
• Partner closely with Sales, SEs, Marketing, CS, Product, and Finance to unblock deals, shape solutions, and gather feedback that strengthens the program.
• Monitor partner health with crisp operating rhythm (pipeline reviews, forecast calls, mutual action plans), and maintain Salesforce hygiene for visibility and scale.
• Strengthen relationships at multiple levels within partner organizations—seller, technical, marketing, and leadership—to expand our footprint.
• Contribute to continuous improvement of Envoy’s partner processes, tooling, and metrics to support a high-growth, enterprise-grade program.

You have

• 3–6 years of channel sales/account management experience in B2B SaaS with proven results against partner-sourced pipeline and revenue goals.
• Demonstrated success managing a territory and portfolio of partners as a trusted advisor—recruiting, enabling, and scaling performance.
• Familiarity with partner models and agreements (Affiliate/Referral, Reseller, Technology/ISV) and the motions that make each successful.
• Experience influencing program design (enablement, co-marketing, incentives) and carrying a number with accountability for forecast accuracy.
• Comfort operating in fast-growing environments; you’re organized, methodical, and willing to roll up your sleeves to get the job done.
• Proficiency with Salesforce and sales/marketing automation tools (e.g., Outreach) and a data-driven mindset for pipeline and ROI analysis.
• Willingness to travel up to 50% for partner/customer activities.

You are

• An exceptional written and verbal communicator who can simplify complex value propositions and inspire partner action.
• Highly organized, autonomous, and energized by a fast-moving, results-driven culture.
• Passionate about Envoy’s products and the enterprise problems we solve
• Consultative, entrepreneurial, and intellectually curious.

You’ll get

• 13-year track record of category-defining product adopted by global brands to leverage
• Clear path to success in a high-impact Channel-focused role
• High trust culture — we value autonomy and accountability.
• Access to strong support teams and modern sales tools.
• Opportunity to help shape the future of our highly dynamic Partner-led GTM motions