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Payments Risk Analyst I

Investigates escalated payment fraud cases, analyzes fraud patterns, and improves controls and workflows across chargebacks, ACH, wires, and account takeovers. Requires at least one year of payments risk or fraud investigation experience and familiarity with payment systems.

About the job

Responsibilities

  • Investigate escalated customer accounts to identify and mitigate payments fraud, including chargebacks, ACH returns, wire disputes, and account takeovers.
  • Analyze payment fraud trends and patterns and provide actionable insights to Payments Risk leadership.
  • Provide feedback on rule performance and risk logic to strengthen automated fraud defenses.
  • Identify workflow inefficiencies and recommend process improvements that reduce risk exposure and increase operational throughput.
  • Support development and documentation of review processes as transaction volumes grow.

Requirements

  • 1+ year of experience in payments risk, fraud analysis, or risk operations within financial services, fintech, or e-commerce.
  • Demonstrated ownership of fraud case investigations.
  • Hands-on experience with ACH, wire, and card payment systems.
  • Experience with fraud detection methodologies, chargeback management, and dispute resolution workflows.
  • Ability to identify fraud patterns, root causes, and systemic vulnerabilities from account-level data.
  • Familiarity with blockchain analytics tools or cryptocurrency fraud trends, or the ability to learn technical domains quickly.
  • Responsible use of generative AI with human oversight.

Compensation

  • Annual base salary: ₱664,350 PHP, excluding bonus.

Skills

Payments Risk, Fraud Analysis, Ach, Wire Transfers, Card Networks, Chargeback Management, Dispute Resolution, Blockchain Analytics, Generative AI

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