Manager, Business Development

What You Will Do

• Direct offshore SDR1s and stateside Account Managers, assigning and reviewing approvals, managing their lead and account pipelines, and ensuring all deals are closed in a compliant and efficient manner
• Oversee offshore Team Leads and stateside Assistant Manager(s) who report directly into this role, providing direction, coaching, and holding them accountable for team results
• Manage the lead and account pipelines for outbound call and marketing campaigns, ensuring consistent coverage, prioritization, and follow-up
• Manage and drive conversions on Submissions and Approvals as key performance metrics for the team
• Attend weekly calls with the Marketing team, Product team, and Sales Ops team
• Track and manage a sales pipeline of all Aged and Reworked Accounts & Marketing opportunities that Direct Sales currently owns
• Have a full understanding of the Direct Sales Marketplace and our full product suite
• Ability to convert new business at set percentage aligned with Direct Sales expectations
• Work closely with offshore SDR1s, stateside Account Managers, and the Marketing Team to provide them product knowledge, marketing and sales support resources, and partnership updates they need to be aware of
• Act as a liaison between the Sales and Product team to enable any technological advancements that would best suit the team
• Strategize and implement new methods to grow accounts and resolve reoccurring issues
• Inspire and create a motivating environment through coaching, mentoring, and enablement
• Provide opportunities to participate in both formal and informal developmental activities
• Work with senior leaders and department head, set expectations for all team members and hold employees accountable for results
• Lead hiring, performance management, compensation, and evaluation of team members
• Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs
• Other tasks and duties, as required by management

What We’re Looking For

• Bachelor’s degree and/or comparable experience preferred
• 2+ years of B2B sales experience, ideally in Payment Processing, Financial Services, and/or Consultative Sales with a history of success
• 2+ years of management experience, ideally in B2B sales
• Excellent verbal, written, and interpersonal communication skills
• Excellent analytical, presentation, and phone skills
• Experience with contract/partnership negotiations is a plus
• Proven success in meeting and exceeding sales goals
• Communicate decisions effectively in both verbal and written communication
• Team player with a strong sense of accountability
• Experience achieving metric and quality performance
• Self-starter with ability to multi-task in a fast-paced environment
• Excellent negotiation and business development skills
• Extensive industry knowledge on pricing, equipment, and/or gateways
• Efficient planning, organization and time management skills
• Goal oriented leader with a proactive approach in developing relationships with merchants and ISO partners
• Proficient in Microsoft Excel, Word, PowerPoint and Outlook and CRM
• Smart, hard-working individual who wants to be an integral part of a growing channel
• Effective at written and verbal communication
• Experience with administrative tasks

Kapitus Total Rewards Package Includes

• Competitive Base Salary of $100,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.
• Incentive Commission Compensation Plan – earned monthly
• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
• Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
• Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
• 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
• Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
• Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
• Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
• LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor...