Revenue Enablement Program Manager

What you’ll do

• Product & Pricing SME: Own partner enablement efforts as the primary expert for Dialpad's entire product portfolio, add-ons, pricing workflows, and go-to-market strategy, ensuring process stability.

  • Core Partner trainer for all product or pricing updates and launches.
  • Maintain all Partner facing product and pricing materials in Dialpad's CMS, Highspot.
  • Instructional Designer, building Partner training courses in LMS, Docebo.

• Product Launch Enablement Lead: Consult on end-to-end product strategy, go-to-market dependencies, and pricing navigation.

  • Curate all launch-related live training, resources, feedback loops, and reinforcement activities for all Partner roles.

• Product Readiness for Partners: Bridge technical and operational gaps to ensure sales mastery in "elite discovery", scoping, quoting & customer growth.

  • Consult with Partner leadership to identify gaps in skills or knowledge and design training programs to address them.
  • Develop and deliver interactive training workshops, job resources, practice activities, demo certifications, and more.

• Data-Driven Enablement: Activate external use of our own Dialpad products, in tandem with other demo tools like Consensus, to efficiently reinforce training and track enablement results against expected outcomes.

  • Spearhead product feedback sessions and surveys to help inform the product team and enablement's approach.
  • Work closely with the overall Sales Enablement team to ensure that initiatives are aligned and integrated across the business.

Skills you’ll bring

• 5+ years of experience in Sales Enablement, Sales, Sales Engineering, Technical Trainer or a related role, with experience in supporting or working closely with sales & partner teams, ideally in the UCaaS and CCaaS industry.
• Strong technical acumen, with an understanding of basic sales process and terminology, and how to enable revenue-driving teams for success.
• Excellent communication, facilitation, and presentation skills, with the ability to collaborate effectively with cross-functional teams.
• Experience using Generative or Agentic AI Tools, Docebo (LMS), and Highspot (CMS) preferred.
• Ability to manage multiple projects and deadlines in a dynamic, fast-paced environment.
• A proactive, problem-solving mindset and a passion for continuous improvement.
• Bachelor’s degree preferred.
• Sales experience preferred.

Why Join Dialpad

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.