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SquareSquareLos Angeles, CA

SMB Account Manager - Food & Beverage

Manage and grow a portfolio of SMB Food & Beverage merchants using Square tools. Drive product adoption, upselling, and act as a trusted advisor to help clients achieve business goals.

80k – 160k
On-site3+ YOEAccount Management

About the role

Responsibilities

  • Own, retain, and grow a portfolio of SMB Food & Beverage merchants, helping them thrive through tailored adoption of Square tools
  • Drive expansion through product adoption, upselling, and value-based recommendations
  • Act as the voice of your merchants within Square, advocating for their needs with empathy and surfacing insights that shape our products
  • Balance proactive outreach, retention activities, and growth opportunities through strong organization and time management
  • Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

Requirements

  • 3+ years experience in Sales, Account Management or related field
  • Experience discovering and closing sales opportunities and building client relationships
  • Experience successfully managing a pipeline to achieve revenue targets
  • Excellent organizational, analytical, written, and verbal communication skills
  • Passion and knowledge about how new technologies can help better serve small and medium size businesses
  • A track record of delivering measurable outcomes, driving adoption, and being perceived as a trusted advisor by clients

Nice-to-Haves

  • Experience within the Food and Beverage industry is preferred

Compensation

  • Zone A: $106,600 - $159,800
  • Zone B: $99,100 - $148,700
  • Zone C: $90,600 - $136,000
  • Zone D: $80,000 - $120,000
  • Amounts listed above include target variable compensation.

Skills

Account ManagementSalesPipeline ManagementClient Relationship ManagementUpsellingProduct AdoptionRevenue Target AchievementCommunication SkillsAnalytical SkillsOrganizational Skills

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