Account Manager, Strategic Partnerships

Responsibilities

• Own relationships across a portfolio of strategic healthcare partners and Home & Community Based Services (HCBS) partners, serving as their primary point of contact and trusted advisor
• Drive quarterly revenue goals by expanding existing partnerships and identifying new business opportunities within identified segments
• Partner with engineering and product teams to guide technical integrations, ensuring partners are set up for success and fully leveraging Lyft's API platform capabilities
• Develop a deep understanding of each partner's business, goals, and challenges — using data to uncover opportunities for growth and operational improvement
• Build expertise in healthcare transportation to anticipate partner needs and add strategic value beyond day-to-day account management
• Collaborate cross-functionally with teams across strategy, product, marketing, and legal to deliver for your partners
• Lead change management efforts and proactively identify ways to improve processes and drive efficiency
• Maintain accurate forecasts and pipeline management in Salesforce CRM

Requirements

• 4+ years of experience in account management, business development, management consulting, or a related field
• A proven track record of exceeding revenue targets in a quota-carrying role
• Healthcare industry knowledge, including familiarity with payers, providers, value-based care, and HCBS models
• Strong analytical skills — comfortable pulling, interpreting, and presenting data to support partner decisions
• Excellent communication skills across written, verbal, and presentation formats
• A collaborative, team-first mindset with the ability to build relationships across a wide range of stakeholders from business executives to day-to-day operators
• Self-starter mentality with strong organizational and project management skills
• Professionalism and grace under pressure, especially in complex or ambiguous situations
• Genuine enthusiasm for Lyft's mission and comfort operating in a fast-paced, evolving environment

Nice-to-Haves

• Experience with Salesforce CRM

Compensation & Benefits

• Expected base pay range for this position in the San Francisco area is $77,600 - $97,000, not inclusive of potential equity offering, bonus or benefits
• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program