French Bilingual - Implementation Project Manager
Leads end-to-end LMS implementations for clients, managing requirements, timelines, integrations, training, and multiple concurrent projects. Requires 4+ years of implementation or project-management experience, software training skills, and fluency in French and English.
About the job
Responsibilities
- Own the end-to-end software implementation process for new clients, with implementations averaging eight weeks.
- Gather and document requirements, confirm project scope, and develop achievable timelines and program goals with clients.
- Act as a client partner and liaison for cross-departmental collaboration and resource management.
- Support and implement additional products and integrations, including RESTful APIs and CRM/HRM integrations.
- Provide in-depth training on the Absorb LMS, including best practices and workflows customized to each client’s needs.
- Manage a portfolio of projects while maintaining quality and coordinating multiple projects simultaneously.
Requirements
- Bilingual proficiency in French and English, with strong written and verbal communication skills in both languages.
- 4+ years of experience in client onboarding, implementation, project management, software implementations, or a similar field.
- Previous training or software training experience.
- Understanding of basic online and SaaS concepts.
- Proven time-management skills.
- Project-oriented mindset.
Nice-to-Haves
- LMS administration or training experience.
- Knowledge of adult learning and e-learning.
- PMP certification or formal project-management experience.
- Experience with data-import tools.
Technologies
- Absorb LMS
- Salesforce
- ChurnZero
- Monday.com
- Microsoft Teams
- Microsoft Office
- Gong
Compensation and Benefits
- Fully remote-first work with flexible work arrangements.
- Comprehensive health and wellness benefits, including retirement savings programs.
- Eligibility for two different bonus plans.
- Generous time off.
- Medical and dental benefits based on country of location.
- New-hire equipment allowance and monthly flex allowance.
- Career growth and internal mobility opportunities.
- Employee-driven diversity, equity, and inclusion programs.
Skills
Project Management, Client Onboarding, Software Implementation, SaaS, REST APIs, Crm Integrations, Hrm Integrations, Lms, Salesforce, Monday.Com, Microsoft Teams, Microsoft Office, Gong
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