Email Automation & QA Specialist

Responsibilities

• Assemble email templates in Braze from existing components, matching approved Figma designs and copy.
• Build, update, and maintain reusable content blocks and catalog entries across partner programs.
• Manage content accuracy, localization, and versioning across partner templates.
• Build and iterate on AI-assisted workflows that convert designs and copy into reusable dynamic Braze templates.
• Design and implement an AI-assisted QA checklist covering link and UTM validation, Liquid variables, localization, dark mode, and compliance strings.
• Maintain QA logs, reports, and tracked issues so quality assurance is repeatable and measurable.
• Perform end-to-end human QA, including proofreading, link validation, client rendering checks, dark-mode checks, and dynamic-content verification.
• Run inbox testing, document and resolve issues, and improve QA checklists based on findings.
• Create lightweight tools, scripts, and prompts to standardize repetitive tasks.
• Maintain documentation, versioning, and automation workflows as requirements evolve.
• Support Braze campaign and Canvas builds with ready content catalogs and validated templates.
• Manage dynamic content logic and update campaigns as partner programs change.
• Generate and validate campaign links, UTMs, and deep links using Branch.io or similar platforms.
• Troubleshoot and safely update HTML and Liquid code within established email-template patterns.
• Apply email-client rendering and compatibility best practices and propose systemic fixes for recurring issues.

Requirements

• Strong systems thinking and attention to detail.
• Practical experience building or operating production automation, including AI-assisted workflows, scripts, no-code/low-code tools, or process automation.
• Working knowledge of HTML and CSS for email.
• Experience with Liquid templating or similar dynamic-content systems.
• Familiarity with production pipelines from input and assembly through validation, launch, and iteration.
• Comfort with naming conventions, documentation, change control, and ongoing maintenance.
• Clear, proactive communication and ownership of deliverables.

Nice-to-haves

• Experience with Braze or a comparable lifecycle marketing platform.
• Experience with content catalog management and dynamic template logic.
• Familiarity with UTM tracking, link management, and campaign attribution.
• Experience with mobile deep-linking platforms such as Branch.io.
• Experience with inbox-testing tools and client-rendering QA.
• Experience working within a component-based design system.

Compensation

• Annual salary: $62,400–$83,200.