Engineering Manager, Client Platform Engineering
Leads the client platform engineering organization responsible for secure, reliable endpoint services across major operating systems. The role combines people management, platform strategy, architecture oversight, operational excellence, and cross-functional partnership.
About the job
Responsibilities
- Lead and develop a high-performing client platform engineering team, including hiring, coaching, goal-setting, and fostering an inclusive, high-accountability culture.
- Define and execute a multi-year client-platform strategy and roadmap across macOS, Windows, iOS, Android, and Linux.
- Provide technical direction for endpoint posture, device trust, application delivery, onboarding, updates, fleet telemetry, workflow orchestration, and employee-facing remediation.
- Guide architecture and engineering tradeoffs across first-party services, open-source tooling, SaaS platforms, infrastructure as code, GitOps, CI/CD, and cloud infrastructure.
- Establish planning, design-review, ownership, and execution mechanisms that support fast, high-quality delivery.
- Improve reliability and security through observability, drift detection, staged rollouts, release gates, rollback paths, incident learning, runbooks, and operational ownership.
- Partner with Security, IT, Research, Applied, Product, and engineering teams to align priorities and implement company-wide changes.
- Balance security and compliance controls with developer velocity, employee experience, and operational simplicity.
- Use adoption, reliability, security posture, data freshness, employee experience, workflow completion, friction, agent effectiveness, and operational-load metrics to guide investment.
- Participate in the engineering on-call rotation after ramp-up.
Requirements
- Experience building and leading teams responsible for secure, reliable, mission-critical services and infrastructure at scale, from strategy through production operations.
- Experience delivering internal platforms, tooling, and services that improve reliability, security, and employee experience.
- Strong software and infrastructure engineering judgment at scale; deep endpoint expertise is strongly preferred.
- Experience reviewing architecture, automation, code, infrastructure as code, GitOps, CI/CD, observability, and operational tradeoffs.
- Experience operating infrastructure with significant security or identity risk, including staged rollouts and incident response.
- Experience building inclusive teams, communicating clearly, and influencing partners across Security, IT, Product, and Engineering.
Nice to Have
- Experience with client-platform ecosystems such as Jamf, Intune, Android Enterprise, FleetDM, osquery, Munki, AutoPkg, or Linux configuration management.
- Experience building platforms or services for application delivery, device posture and trust, onboarding, notifications, workflow orchestration, or fleet telemetry.
- Familiarity with cloud infrastructure, Terraform, Kubernetes, containers, service orchestration, and large-scale observability.
- Experience partnering with security, compliance, or privacy teams in high-assurance environments.
- Experience supporting research, developer, robotics, hardware-lab, or other specialized computing environments.
- Contributions to open-source tooling, engineering communities, or cross-company technical standards.
Skills
macOS, Windows, iOS, Android, Linux, Endpoint Security, Device Management, Terraform, Kubernetes, GitOps, CI/CD, Observability, Jamf, Intune, Fleetdm
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