Account Director, Life Sciences

Responsibilities

• Manage a focused portfolio of strategic life sciences accounts across biopharma, medtech, diagnostics, CROs, CDMOs, and life science services
• Develop long-term account plans that map OpenAI capabilities to customer priorities across R&D, clinical development, regulatory, manufacturing, medical affairs, commercial, and enterprise IT
• Lead complex, multi-stakeholder sales cycles with executives, technical leaders, scientific stakeholders, procurement, legal, privacy, security, and compliance teams
• Identify and shape high-value AI use cases such as drug discovery support, clinical trial operations, regulatory submissions, medical writing, pharmacovigilance, field enablement, customer operations, and enterprise knowledge workflows
• Partner with solutions and research engineering to design pilots and deployments that demonstrate measurable business, scientific, and operational impact
• Collaborate with privacy, security, legal, and compliance partners to support responsible AI deployment in regulated life sciences environments, including GxP and global data governance considerations
• Own revenue, consumption, pipeline, forecast accuracy, and expansion strategy for your accounts
• Monitor life sciences industry trends, regulatory shifts, competitive dynamics, and customer buying patterns to inform account strategy and the broader OpenAI go-to-market motion
• Represent OpenAI in life sciences industry forums and customer executive conversations, including settings such as JPM, BIO, HLTH, and targeted biopharma or medtech leadership events
• Partner cross-functionally with marketing, partnerships, communications, and product teams to build a repeatable life sciences go-to-market motion

Requirements

• 14+ years selling complex enterprise software, cloud, AI, data, or platform solutions to life sciences customers
• A track record of building and growing strategic accounts across biopharma, medtech, diagnostics, CROs, CDMOs, life science services, or adjacent scientific industries
• Proven success achieving and exceeding multi-million-dollar annual revenue targets in complex, regulated enterprise environments
• Experience managing C-suite and senior stakeholder relationships across R&D, clinical, regulatory, manufacturing, medical affairs, commercial, enterprise IT, security, and data organizations
• Strong understanding of life sciences workflows such as drug discovery, translational research, clinical development, regulatory submissions, quality, manufacturing, medical affairs, market access, and commercial operations
• Familiarity with data privacy, security, compliance, validation, GxP, and responsible AI considerations relevant to life sciences companies
• Demonstrated ability to create account strategy, navigate large buying committees, build executive consensus, and close complex platform or transformation deals
• Ability to translate technical AI capabilities into concrete business, scientific, and operational outcomes for life sciences customers