People Ops Manager
Manages core people operations including performance reviews, employee lifecycle processes, compliance, and manager support in a high-growth startup. Requires 5-8+ years in people ops or HR with strong process-building skills.
About the job
What You’ll Do
- Own and improve core people operations processes across the employee lifecycle, from onboarding through offboarding
- Track and report on key people metrics, including review completion, headcount movements, onboarding progress, and other operational indicators
- Design, launch, and refine performance review cycles, calibration processes, and supporting documentation
- Administer and improve people systems, documentation, and workflows across HRIS, payroll, benefits, and employee records
- Help ensure people processes are compliant, well-documented, and scalable across states, teams, and growth stages
- Own employment documentation, policy administration, and coordination with legal or external partners as needed
- Support compensation and promotion cycle logistics, including tracking, documentation, and process coordination
- Partner with managers on employee relations issues, performance follow-up, and organizational changes
- Identify gaps in current people operations workflows and implement simple systems that improve consistency and execution
What We’re Looking For
- 5–8+ years of experience in people operations, HR operations, or a people generalist role in a high-growth startup or scale-up
- Strong experience building and running performance review processes and manager-facing people workflows
- Hands-on systems thinker who enjoys building from scratch and improving workflows
- Proven ability to introduce structure in fast-moving environments without overcomplicating processes
- Solid understanding of employee lifecycle operations, compliance fundamentals, and people documentation best practices
- Highly organized and detail-oriented, with strong operational judgment and follow-through
- Comfortable handling sensitive employee situations with discretion, sound judgment, and professionalism
Skills
HRIS, Payroll, Performance Management, Employee Lifecycle, Compliance, Onboarding, Offboarding, People Metrics, Compensation Cycles, Employee Relations
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