Inside Sales Representative

Responsibilities

• Own and execute renewal and change order opportunities (iACV)
• Drive outbound prospecting activities — cold calling, sequenced email, and multi-thread outreach — into Benchling's largest accounts
• Serve as a trusted advisor to customers by developing deep understanding of their existing and future R&D workflows and roadmap
• Partner with Customer Success Managers to identify product expansion opportunities within the existing user base
• Build and maintain rigorous Account Plans, Org Maps, and Opportunity documentation to support coordinated account strategy
• Contribute to consistent attainment of revenue and booking targets within assigned territory

Qualifications

• Life science background required — either a bachelor's degree in a life science discipline (e.g., molecular biology, biotechnology, biomedical engineering, biochemistry) or direct experience selling into pharma, biotech, or life science organizations
• 1–3 years of experience in a Sales Development or Inside Sales role, ideally with exposure to enterprise or complex accounts
• Demonstrated track record of consistent, high-volume outbound activity and strong conversion
• Strong verbal and written communication skills — you can translate scientific complexity into business value
• Experience with account planning, organizational mapping, or structured sales methodologies
• Self-motivated and methodical: you don't wait to be told what to do, and you follow through on what you commit to

Nice to have:

• Prior experience selling into Top 20 Pharma or large biotech accounts
• Familiarity with Salesforce, Outreach, or similar sales tools
• Exposure to scientific research workflows, laboratory software, or R&D processes

How We Work

Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week.