Business Development Representative

Responsibilities

• Generate new pipeline by executing high-volume outbound prospecting through calls, emails, text, and social outreach.
• Research child care providers to understand their business, current technology, growth plans, and operational challenges.
• Build personalized, value-driven outreach campaigns that consistently generate qualified meetings.
• Conduct discovery conversations to understand customer pain points, priorities, and timing.
• Identify qualified opportunities and seamlessly transition them to Account Executives.
• Maintain detailed account notes and next steps in Salesforce to ensure successful handoffs.
• Collaborate with Account Executives on territory planning and account prioritization.
• Support multi-threading efforts into larger multi-site organizations.
• Share customer insights with Marketing, Product, and Revenue Operations to continuously improve messaging and sales strategy.
• Refine messaging through coaching, call reviews, and experimentation.
• Learn Playground's modern sales stack including Salesforce, Gong, Outreach, and Chili Piper.
• Test new outbound approaches and share learnings with the broader team.

Requirements

• 0–2+ years of sales experience, ideally in an outbound BDR or SDR role within B2B SaaS (strong candidates from adjacent backgrounds encouraged).
• Comfortable making high-volume outbound calls every day.
• Strong written communication skills with the ability to craft personalized outreach.
• Highly organized with excellent time management and pipeline discipline.
• Coachable, curious, and eager to improve.
• Resilient and motivated by challenges and rejection.
• Interest in technology, SMB sales, or the child care industry.

Nice-to-Haves

• Experience using Salesforce, Gong, Outreach, or Chili Piper.
• Experience selling SaaS products.
• Experience selling into SMBs or multi-location businesses.
• Startup or high-growth company experience.

Compensation

• Salary for this position is $65,000–$85,000 OTE, plus equity.
• Competitive base salary + uncapped commission + equity.
• 3 weeks PTO.
• Health, vision, and dental benefits.
• 401(k).
• $1,200 annual education stipend.
• Free lunch every day.
• New MacBook and home office equipment.
• Clear career progression into Account Executive and other revenue roles.