Chief of Staff, Director of Legal Operations
Chief of Staff and Director of Legal Operations reporting to the CLO. Own Legal Ops strategy, budget, tech stack, metrics/dashboards (with AI), cross-functional alignment across Legal, Corp Dev, IT and the business, and drive AI transformation in legal workflows. Requires 10+ years broad ops experience in growth-stage tech, hands-on legal ops, and executive partnership.
About the job
Responsibilities
- Partner with the CLO and leadership team to define and execute long-term strategy. Own operational planning cycles, including OKR processes, roadmap development, and cross-functional coordination.
- Lead and develop the Legal Ops function, including direct management of the team. Own the global Legal budget, forecasting, and accruals.
- Lead strategy for Legal-specific vendors (outside counsel, legal tech, e-billing) with focus on data-driven performance and spend optimization.
- Maintain and evolve the Legal tech stack (CLM, e-billing, litigation tools) and design streamlined intake and triage systems.
- Design and own framework for tracking org performance. Build automated dashboards and real-time progress views, using AI to synthesize inputs.
- Act as strategic liaison between CLO org and Finance, GTM, Customer Success, Product, Engineering, and Marketing. Ensure integration into business decisions.
- Focus on critical cross-functional initiatives, including post-acquisition integration.
- Continuously identify and implement AI tools and workflows across the org, with focus on automation in Legal via the Legal Operations roadmap.
Requirements
- Led or built a Legal Ops function, understanding difference between running the budget and owning the strategy.
- 10+ years in Legal Operations, strategy, business operations, or similar broad operational role, with clear progression in scope and responsibility.
- Proven experience operating close to a CLO, General Counsel, or senior legal executive in a growth-stage technology company.
- Hands-on Legal Ops experience: budget management, outside counsel strategy, legal tech stack ownership (e.g., Ironclad, Brightflag), and metric development.
- Strong analytical instincts: comfortable with data, building financial models, translating findings into decisions for senior audiences.
- Track record of producing high-quality executive communications (briefings, presentations, strategic documents).
- Hands-on experience using AI tools to improve quality and speed of legal and operational work.
- Ability to hold ambiguity, prioritize under pressure, and move quickly without losing alignment.
- Sense of humor, bias for action, ability to manage immediate tasks alongside long-term strategy.
Nice-to-Haves
- EQ that matches your IQ.
- Background spanning legal or compliance depth alongside operational breadth.
- Active participation in legal ops or similar communities.
- Experience in or alongside Strategic Operations, BizOps, or Corp Dev function, familiarity with how Finance, GTM, or CS teams use data.
- Worked in open-source, AI, or data-intensive technology companies.
- Clear point of view on where AI changes what a lean, high-leverage legal org can deliver, with concrete examples.
- Embody values: Curious by Default, Build Together, Own It, Lead with Guts and Heart; behaviors: Clarity, Care, Candor.
Compensation
The base salary range for this role is...
Skills
Legal Operations, Budget Management, Legal Tech Stack, Ironclad, Brightflag, AI Tools, Financial Modeling, Okr Processes, Dashboard Development, Executive Communication, Clm, E-Billing
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